CCaaS Solutions Architect — Google

A leading insurance company in Laval is seeking a Contact Center Solutions Advisor to manage and optimize systems in contact center operations. This role requires technical expertise in Google CCaaS and Microsoft Teams, with responsibilities including incident management and technical documentation. Ideal candidates will have at least 2 years in related...

IT user support - Google CCaaS & Microsoft Teams Join to apply for the IT user support - Google CCaaS & Microsoft Teams role at Intact. 1 day ago Be among the first 25 applicants About The Role The Level 2 Help Desk Agent plays a key role in providing technical support for Google CCaaS and Microsoft Teams (UCaaS) environments. The agent acts as an escalation...

IT user support - Google CCaaS & Microsoft Teams Join to apply for the IT user support - Google CCaaS & Microsoft Teams role at Intact. 1 day ago Be among the first 25 applicants About The Role The Level 2 Help Desk Agent plays a key role in providing technical support for Google CCaaS and Microsoft Teams (UCaaS) environments. The agent acts as an escalation...

IT user support - Google CCaaS & Microsoft Teams Join to apply for the IT user support - Google CCaaS & Microsoft Teams role at Intact. 1 day ago Be among the first 25 applicants About The Role The Level 2 Help Desk Agent plays a key role in providing technical support for Google CCaaS and Microsoft Teams (UCaaS) environments. The agent acts as an escalation...

Join to apply for the Contact Center Solutions Advisor (CCaaS) role at Intact About the Role The Contact Center Solutions Advisor is responsible for managing, configuring, and optimizing the systems and technologies used in contact center operations. This role is essential to ensuring a seamless and efficient customer experience while maintaining the proper...

A leading insurance firm based in Laval, Quebec, is seeking an Entry Level IT User Support specialist for Google CCaaS and Microsoft Teams. The role involves providing Level 2 support, managing service requests, and collaborating with technical teams. Candidates should have 1-3 years in tech support, knowledge of CCaaS systems, and be bilingual in French and...

A leading insurance firm based in Laval, Quebec, is seeking an Entry Level IT User Support specialist for Google CCaaS and Microsoft Teams. The role involves providing Level 2 support, managing service requests, and collaborating with technical teams. Candidates should have 1-3 years in tech support, knowledge of CCaaS systems, and be bilingual in French and...

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to...

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to...

About the role The Level 2 Help Desk Agent plays a key role in providing technical support for Google CCaaS and Microsoft Teams (UCaaS) environments. The agent acts as an escalation point for more complex requests and incidents forwarded by Level 1 colleagues, while working closely with telephony experts and technical teams (Cloud, Network, Security). This...