Customer Experience Associate
1 week ago
Customer Experience Associate – TD Securities Apply to join our team in delivering excellent customer experiences at TD Canada Trust. Work Location Ottawa, Ontario, Canada Hours 15 hours per week (Part‑time) Line of Business Personal & Commercial Banking Pay Details $22.50 - $28.33 CAD per hour, commensurate with experience and skill level. Job Description At TD Canada Trust, we are the frontline of TD Bank, focused on building lasting relationships with our customers. Your role will enable us to provide smooth service and useful banking solutions to existing and prospective customers, ensuring a positive experience at the branch. In This Role, You Will Process financial transactions such as deposits, withdrawals, and bill payments according to standard operating procedures and regulatory requirements. Understand customer needs and recommend suitable banking solutions, exercising discretion for confidential matters. Respond to and resolve customer concerns using standard procedures, escalating non‑standard issues when necessary. Achieve assigned goals by promoting banking solutions and completing business processes efficiently. Connect personally with customers to advise them on banking solutions and processes. Contribute to a positive, diverse, and equitable work environment by supporting team effectiveness and personal performance development. Assist the team by staying dedicated and keeping everyone informed of routine activity status. Deliver quality customer experiences and recommend operational improvements to achieve excellence. Job Requirements High School diploma and/or 1+ year(s) of relevant experience. Undergraduate degree or equivalent is an asset. Strong administration, organizational, planning, and time‑management skills to work in a fast‑paced environment. Hands‑on knowledge of MS Office (Word, Excel, Outlook) and internet. A go‑getter who exercises initiative and maintains accuracy and attention to detail amid changing priorities. A dynamic communicator with established customer experience skills, capable of connecting verbally and in writing with diverse customers calmly and courteously. About TD TD is one of the world's leading global financial institutions, the fifth largest bank in North America by branches, serving over 27 million households and businesses across Canada and the United States. We are committed to customer experience and to building future‑ready capabilities for banking. Additional Information We offer competitive benefits, growth opportunities, and a supportive learning environment. Provincial and territorial regulations apply as required. We welcome referrals. Referrals increase your chances of interview consideration. We’re unlocking community knowledge in a new way. Experts add insights directly to each article, starting with the help of AI. #J-18808-Ljbffr
-
Customer Experience Associate
3 days ago
Ottawa, Canada Scotiabank Full timeRequisition ID: 162960 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: **Customer Experience Associate, Barrhaven, Ottawa, ON (18.75 hours)** As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers...
-
Customer Experience Associate
6 days ago
Ottawa, Canada TD Full timeCustomer Experience Associate Join to apply for the Customer Experience Associate role at TD. Work Location: Ottawa, Ontario, Canada Hours: 15 Line Of Business: Personal & Commercial Banking Pay Details: $22.50 - $28.33 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development...
-
Customer Experience Associate
6 days ago
Ottawa, Canada TD Full timeCustomer Experience Associate Join to apply for the Customer Experience Associate role at TD . Work Location: Ottawa, Ontario, Canada Hours: 15 Line Of Business: Personal & Commercial Banking Pay Details: $22.50 - $28.33 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill...
-
Customer Experience Associate
4 weeks ago
Ottawa, Canada TD Full timeCustomer Experience Associate Work Location: Ottawa, Ontario, Canada Hours: 15 Line Of Business: Personal & Commercial Banking Pay Details: $22.50 - $28.33 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our...
-
Customer Experience Associate
4 days ago
Ottawa, Canada TD Securities Full timeCustomer Experience Associate at TD Securities Work Location: Ottawa, Ontario, Canada Hours: 15 Line Of Business: Personal & Commercial Banking Pay Details: $22.50 - $28.33 CAD Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of...
-
Customer Experience Associate
4 days ago
Ottawa, Canada TD Securities Full timeCustomer Experience Associate at TD Securities Work Location: Ottawa, Ontario, Canada Hours: 15 Line Of Business: Personal & Commercial Banking Pay Details: $22.50 - $28.33 CAD Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of...
-
Customer Experience Associate
6 days ago
Ottawa, Canada TD Securities Full timeCustomer Experience Associate Work Location: Kanata, Ontario, Canada Hours: 15 Line Of Business: Personal & Commercial Banking Pay Details: $22.50 - $28.33 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our...
-
Customer Experience Associate
6 days ago
Ottawa, Canada TD Securities Full timeCustomer Experience Associate Work Location: Kanata, Ontario, Canada Hours: 15 Line Of Business: Personal & Commercial Banking Pay Details: $22.50 - $28.33 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our...
-
Customer Experience Associate
2 weeks ago
Ottawa, Canada TD Securities Full timeCustomer Experience Associate – TD Securities Apply to join our team in delivering excellent customer experiences at TD Canada Trust. Work Location Ottawa, Ontario, Canada Hours 15 hours per week (Part‑time) Line of Business Personal & Commercial Banking Pay Details $22.50 - $28.33 CAD per hour, commensurate with experience and skill level. Job...
-
Customer Experience Associate
1 week ago
Ottawa, Canada TD Securities Full timeCustomer Experience Associate – TD Securities Apply to join our team in delivering excellent customer experiences at TD Canada Trust. Work Location Ottawa, Ontario, Canada Hours 15 hours per week (Part‑time) Line of Business Personal & Commercial Banking Pay Details $22.50 - $28.33 CAD per hour, commensurate with experience and skill level. Job...
