Automotive Specialist
4 weeks ago
Director, QC Office Recruitment Division --- Bilingual Automotive Technical Specialist – Claim Resolutions Location: Hybrid – North Shore of Montreal, QC Department: Claim Resolutions / Technical Support Type: Full-time, Permanent About the Role Are you passionate about the automotive industry and skilled at diagnosing and resolving technical issues? Do you enjoy helping customers understand complex vehicle problems in a clear, fair, and professional way? We are seeking a Bilingual Automotive Technical Specialist to join our Claim Resolutions team — a unique role that blends hands‑on technical expertise, customer service, and analytical problem‑solving. Acting as the bridge between mechanical assessment and fair dispute resolution, you’ll apply your diagnostic knowledge to investigate and resolve claims while maintaining transparent and professional communication with clients. Responsibilities Provide technical support (phone and written) to customers, dealers and partners regarding vehicle diagnostics, condition and repair issues. Investigate and resolve arbitration claims by serving as a neutral technical expert and ensuring fair, fact‑based resolutions. Analyze inspection reports, photos and technical data to validate vehicle conditions and identify discrepancies. Translate customer‑reported issues into technical assessments (mechanical, electrical, cosmetic or title‑related). Support internal teams and customers by explaining complex automotive issues in simple, clear terms. Collaborate with engineering, inspection and quality teams to address recurring technical issues and suggest improvements. Prepare and present technical documentation, reports and bulletins to support knowledge sharing. Track and analyze trends in claims or product issues to enhance quality, customer experience and efficiency. Negotiate and mediate repair solutions or compensation in collaboration with customers and partners. Stay current on arbitration policies, automotive technologies and related legislation across Canadian provinces. Requirements 2+ years of hands‑on automotive experience (Technician, Service Advisor, Damage Appraiser, or related). Strong diagnostic and problem‑solving abilities in mechanical, electrical and electronic systems. Excellent customer service and communication skills, capable of de‑escalating conflict and explaining complex technical concepts clearly. Bilingual (French and English) – written and spoken. Strong analytical mindset and attention to detail. Comfortable using CRM software and digital communication tools (Google Suite, Slack, etc.). Ability to work independently and collaboratively in a hybrid environment. Experience in claims, arbitration or warranty processes (asset). Knowledge of diagnostic tools, repair estimation or vehicle reconditioning (asset). What We Offer Permanent, full‑time position Hybrid schedule: 2 days remote, 3 days in‑office (North Shore of Montreal) Competitive salary based on experience Comprehensive group insurance and employer‑contributed retirement plan (RRSP) Ongoing technical and professional training opportunities Collaborative, modern, and friendly work environment Interested? Send your CV to amandar@fuzehr.com Interviews are starting now #J-18808-Ljbffr
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Automotive Specialist
4 weeks ago
Saint-Eustache, Canada Fuze HR Solutions Full timeDirector, QC Office Recruitment Division --- Bilingual Automotive Technical Specialist – Claim Resolutions Location: Hybrid – North Shore of Montreal, QC Department: Claim Resolutions / Technical Support Type: Full-time, Permanent About the Role Are you passionate about the automotive industry and skilled at diagnosing and resolving technical issues? Do...
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Automotive Specialist
3 weeks ago
Saint-Eustache, Canada Fuze HR Solutions Full timeDirector, QC Office Recruitment Division --- Bilingual Automotive Technical Specialist – Claim Resolutions Location: Hybrid – North Shore of Montreal, QC Department: Claim Resolutions / Technical Support Type: Full-time, Permanent About the Role Are you passionate about the automotive industry and skilled at diagnosing and resolving technical issues? Do...
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Spécialiste technique automobile
4 days ago
Saint-Eustache, Canada Fuze HR Solutions Full timeBilingual Automotive Technical Specialist Location: Hybrid – North Shore of Montreal, QC Department: Claim Resolutions / Technical Support Type: Full-time, Permanent About the Role Are you passionate about the automotive industry and skilled at diagnosing and resolving technical issues? Do you enjoy helping customers understand complex vehicle problems in...
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Spécialiste technique automobile
4 days ago
Saint-Eustache, Canada Fuze HR Solutions Full timeBilingual Automotive Technical Specialist Location: Hybrid – North Shore of Montreal, QC Department: Claim Resolutions / Technical Support Type: Full-time, Permanent About the Role Are you passionate about the automotive industry and skilled at diagnosing and resolving technical issues? Do you enjoy helping customers understand complex vehicle problems in...
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Bilingual Auto Tech Specialist – Hybrid
4 days ago
Saint-Eustache, Canada Fuze HR Solutions Full timeA leading HR Solutions provider in Canada is seeking a Bilingual Automotive Technical Specialist to provide technical support and resolve claims. The role requires strong automotive knowledge, excellent communication skills, and the ability to work in a hybrid environment. Ideal candidates will have at least 2 years of hands-on experience and be fluent in...
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Bilingual Auto Tech Specialist – Hybrid
4 days ago
Saint-Eustache, Canada Fuze HR Solutions Full timeA leading HR Solutions provider in Canada is seeking a Bilingual Automotive Technical Specialist to provide technical support and resolve claims. The role requires strong automotive knowledge, excellent communication skills, and the ability to work in a hybrid environment. Ideal candidates will have at least 2 years of hands-on experience and be fluent in...
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Automotive Tech Helpline Specialist
5 days ago
Saint-Laurent, Canada Subaru Canada, Inc. Full timeThe Specialist, Technical Helpline provides technical expertise to our network of dealership technicians and also acts as a resource for internal departments. The Specialist contributes significantly to the ongoing After Sales goal of service excellence to promote customer retention and brand loyalty. The incumbent will report to the Manager, Technical...
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Field Inspector
2 weeks ago
Saint-Eustache, Canada Collateral Specialists Inc. Full time**Job Title**: Field Inspector - Vehicle & Equipment Inspections **Location**: Flexible, within an hour of your home **Company**: Collateral Specialists Inc. (CSI) **Type**: Part-time, flexible hours **About Us**: Collateral Specialists Inc. (CSI) is a trusted third-party inspection company serving the financial industry for over 30 years. We provide...
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Spécialiste technique automobile
2 days ago
Saint-Eustache, Quebec, Canada Fuze HR Solutions Full time $30,000 - $80,000 per yearSpécialiste technique automobile bilingue– Rive-Nord de Montréal (hybride 2 jours télétravail)Tu es passionné par le domaine automobile et tu possèdes de solides connaissances techniques ?Tu aimes résoudre des problèmes, soutenir les clients et travailler dans un environnement dynamique où ton expertise fait la différence ?Voici l'opportunité...
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Saint-Eustache, Canada OPENLANE Full timePourquoi travailler avec nous? - Si vous avez du plaisir à travailler avec les nouvelles technologies, à développer des compétences, à collaborer avec des personnes incroyablement talentueuses ou si vous souhaitez devenir un spécialiste, un chef d’équipe ou un gestionnaire, nous voulons alimenter ce feu en vous. Si vous avez l’éthique de travail,...
