Restaurant Operation Manager

Friendly Fast Foods Inc. Friendly Fast Foods Inc. is a restaurant business management company responsible for supporting, developing and managing A&W Restaurant management teams across 77 locations in Western Canada. Job Summary Multi-Unit Restaurant Operation Manager to start immediately in our Northern BC area of operations. Cities of service include 100 Mile House, Williams Lake, Vanderhoof, Burns Lake, Smithers, Terrace and Kitimat. A valid driver’s license and the ability and willingness to do up to 60% overnight travel are required. If not already residing in the area, relocation to a mutually agreed upon location in the area would be expected. Salary Base Salary: $54,000 to $76,128 annually, depending on experience. Benefits Company Cell Phone Company Vehicle Company Laptop Extensive Group Medical/Dental (single/family) comprising of Pharmaceuticals, Hospital Care, Paramedical, Medical Equipment, Travel, Visioncare, Basic and Optional Life, AD&D Disability Benefits Optional Group RRSP Job Details Hours per week: 40 Language: English Education: Secondary School Certificate or equivalent Experience: 5 years of experience in food industry with management and coaching skills. Role The Restaurant Operation Manager is responsible for all aspects of restaurant operations including quality and consistency of the customer experience, adherence to A&W standards, provincial WCB, employment and health regulations, development of a motivated and productive team, and ultimately growth and profitability of the business. Responsibilities Operations Balance key goals – high quality, speed of service and cost control. Maintain A&W standards and conduct performance reports regularly; recognize areas for improvement. Ensure all equipment and facilities are in good condition and plan for maintenance and repairs. Working knowledge of climate goals, ensuring they are practiced daily. Human Resources Train, develop, confront poor performance. Lead meetings. Ensure staff safety and a motivating work environment. Document critical incidents and report them. Ensure monthly Health and Safety meetings are completed and take corrective action. Have knowledge of HR policies and enforce them. Financial Manage inventory control. Apply cash and food cost management principles. Ensure profitability by managing costs to set thresholds and goals. Customers Ensure cleanliness standards and safe food handling practices are met. Ensure high level of service to guests through efficient preparation, stocking, and staff positioning. Manage accidents or complaints, implementing service recovery program. Ensure teams appearance is to standard. Qualifications Strong interpersonal skills and proven leadership. Demonstrated skill in running a profitable restaurant with high operating standards. Expertise in all restaurant positions. Complete knowledge of operating systems and operating standards. High interest in developing others. Ability to complete accounting and administrative aspects of the operation. Valid Driver’s license. Willingness to travel up to 20 days per month in all weather conditions. Preferred Skills Acceptable English Language oral and written business communication skills. Competency in Windows 11 and MS365 for Business. Ability to give presentations. Ability to build and maintain positive relationships with colleagues and suppliers. Additional Notes Physical Demands Standing and walking for extended periods. Some heavy lifting. Posted August 8, 2025 How To Apply Please ensure that you provide a current and relevant resume, including pertinent work experience and references. If you are not currently authorized to work in Canada, we will not consider your application. We strongly encourage candidates to apply through the available links for priority processing. Only if the link is not working, you may apply with your resume: By email: recruitment (at) mcmurraygroup.ca By mail: Recruitment - A&W McMurray Group, 2739 30th St., Vernon, BC, V1T 5C6 Through our Career Page: https://mcmurraygroupofcompanies.applytojob.com For further information regarding this posting or others, please visit our Career Page or call 250-275-6706 x322 during business hours (10am - 4pm Pacific Time). If you are viewing this ad, the position has not been filled. Only qualified applicants will be contacted for assessments and interviews. #J-18808-Ljbffr