Customer Experience Coordinator

4 weeks ago

Burlington, Canada StressCrete Group Full time

Position Overview We currently have an opening for a highly motivated individual with a strong work ethic to join our Customer Experience Team in the role of Customer Experience Coordinator. This position is available in office in Multiple Locations — Burlington, ON; Northport, AL; Atchison, KS; or Jefferson, OH. As our ideal candidate you are a self-starter, enthusiastic, and committed to delivering the highest level of customer service and professionalism at all times. This role acts as a liaison between outside sales and production, facilitating a smooth transfer of information to ensure the needs of our customers are met. Excellent communication and time management skills are a must. This is an excellent opportunity for an individual to work with the local operations and within the larger customer experience team to improve processes and to grow within the company. Responsibilities Processing new sales orders accurately and within a timely manner Data entry of sales information into our ERP system Coordinating and working seamlessly with our engineering and outside sales departments to ensure all required drawings and order information is complete and accurate Assisting with information requests requiring research within our internal database Compiling final order packages for release to the production team Responding to all customer inquiries in a professional and timely manner Supporting various departmental initiatives and projects Requirements Post-secondary education in Business Administration, Sales, or a related field Minimum 2 years of customer service experience required Excellent attention to detail and commitment to a high degree of accuracy Highly approachable individual with strong administrative skills Demonstrated ability to work with others in a fast-paced environment Proactive problem-solving and critical thinking skills Strong time management skills Excellent verbal and written communication skills Demonstrated ability to work with MS Office Suite of products To Apply This Job is for You if You are looking to work in a non-corporate, family environment where your efforts are rewarded and appreciated across the company. We have a flat organizational structure, allowing you the opportunity to interact with all levels of management within the organization. We are looking for the future leaders of our company to have lifelong, challenging careers — the only limits to your growth are the limits you put on yourself. Interested applicants, please submit a cover letter with resume in MS Word or PDF format to:vforcier@scgrp.com no later than November 14th, 2025 We thank all applicants for their interest; however, only those selected for an interview will be contacted. Commitment to Accessibility StressCrete is committed to meeting the needs of applicants with disabilities in a timely manner and providing those individuals with treatment that is fair, respectful, and dignified. Please let us know if you require accommodations at any stage of the recruitment or application process. #J-18808-Ljbffr

  • Wedding Coordinator

    1 day ago

    Burlington, Canada Day of Wedding Coordinator Full time

    **Overview** **Responsibilities** - Liaise with clients in the capacity of Lead Coordinator to provide guidance and support during the final stages of wedding planning. - Collaborate with couples to understand their vision and preferences for their wedding day. - Lead wedding site visits, rehearsals, details meeting, and intro chats - Be the main point of...

  • Customer Experience

    3 weeks ago

    Burlington, Canada Stobag North America Corporation Full time

    A leading provider of premium shading systems is seeking a skilled professional for customer service management and marketing roles. You'll enhance customer satisfaction through effective communication and develop brand visibility via social media. Experience in service-driven environments and marketing strategy is essential. Join a team that values...

  • Village Experience Coordinator

    3 days ago

    Burlington, Canada Schlegel Villages Inc. Full time

    The Village at** Tansley Woods **located in **Burlington, Ontario **has an exciting opportunity for a** Village Experience Coordinator-Temporary Full Time **to join their team. **_ Shift Details:_**_ 75 hours bi-weekly_ **_ How Schlegel Villages supports our Team Members: _** **_You can be you while being part of our Family!_** - _Competitive salary, and...

  • Customer Experience Anlayst

    1 week ago

    Burlington, Canada StressCrete Group Full time

    **Sales Coordinator - StressCrete Group Burlington** **Who we are at StressCrete Group** As North America’s premier street lighting infrastructure company, we have been the industry leader for over 70 years, specializing in spun concrete poles, metal poles, and outdoor decorative LED lighting. However, StressCrete Group is more than just lights and...

  • Head of Customer Experience

    1 week ago

    Burlington, Ontario, Canada Nimble Robotics Full time US$125,000 - US$175,000

    About NimbleNimble is a robotics and AI company inventing and scaling autonomous logistics with intelligent robots to enable fast, efficient, and sustainable commerce. We're developing generalized robot intelligence and building general-purpose mobile manipulator robots, the first in the world capable of performing all core warehouse functions. We've...

  • Intern, Customer Experience

    1 day ago

    Burlington, Ontario, Canada City of Burlington, Ontario Full time $36,160 - $36,440 per year

    Position Type:Student (Fixed Term) (Seasonal)Closing Date:November 23, 2025Union:Non UnionWorking for the City of BurlingtonA great career is closer than you think. Come work for the City of Burlington, where you'll be joining an innovative and progressive workplace focused on building a 21st century city that respects the diversity of our residents,...

  • Resident Experience Coordinator

    6 days ago

    Burlington, Ontario, Canada Greenwin Corp. Full time $45,000 - $70,000 per year

    Job DescriptionSummary:Are you passionate about creating exceptional experiences and building strong communities? We're looking for a Resident Experience Coordinator to lead resident engagement efforts, support property operations, and oversee leasing activities at a few of our properties In this role, you'll be the go-to person for resident satisfaction and...

  • Marketing and customer service coordinator

    4 weeks ago

    Burlington, Canada Stobag North America Corporation Full time

    Job Description Job Description Key Responsibilities Customer Service Management - 80% Handle incoming calls and manage customer service inquiries efficiently and professionally. Identify and assess customer needs to ensure high levels of satisfaction and loyalty. Process orders, including booking, copying, and emailing order confirmations. Build and...

  • Marketing and customer service coordinator

    3 weeks ago

    Burlington, Canada Stobag North America Corporation Full time

    Job Description Job Description Key Responsibilities Customer Service Management - 80% Handle incoming calls and manage customer service inquiries efficiently and professionally. Identify and assess customer needs to ensure high levels of satisfaction and loyalty. Process orders, including booking, copying, and emailing order confirmations. Build and...

  • Operations Team Lead at Love Inc.

    2 weeks ago

    Burlington, Canada Experience Burlington Full time

    We are a purpose driven 501c(3) Non-Profit transforming donated goods into funding for life-changing community programs. Every item sorted, repurposed, and sold helps fuel our mission -- and we are lookin for a hands-on leader to help drive that impact. ROLE OVERVIEW As Operations Team Lead, you will oversee the daily flow of donated goods - from intake...