Director, Professional Services

4 weeks ago


Markham, Canada ROSS Full time

Our client is a leading software company with a blue-chip customer base composed of Fortune 1000 and government accounts. They have engaged ROSS (www.getROSS.com) to find them a Director, Professional Services. ROSS is an innovative leader in Recruitment Process Outsourcing (RPO), HR Technology, Recruitment and HR Professional Services. We’re a company of People Specialists helping companies align their People Strategy with their Business Growth.The Director, Professional Services is responsible for the recruiting, management, and career development of production consulting staff, ensuring quality service delivery in all consulting engagements, and revenue growth of new services and license business opportunities.Job Duties (include but not limited to):Meet professional services revenue and profit quotas while managing P&LProvide support, both tactical and strategic, in achieving district product sales quotaManage production resourcesPromote production and presales best practices and knowledge sharingResponsible for recruiting and growth of the consulting organizationResponsible for staff/account management, prioritization, and forecastingSupport and implement corporate initiativesDevelop and maintain world-class consulting processes and personnelProvide delivery management to ensure customer satisfactionInteract with Production Consultants, Directors, Sales Staff & Management, Technology, Product Management, Technical ServicesJob Requirements:5-10 years of consulting and consulting management experience2-4 years experience managing all aspects of a services business including P&L management experienceDemonstrated ability to grow and manage the technical personnel and processes associated with enterprise software salesAbility to excel in a team environmentDemonstrated creative problem-solving abilityEffective oral, presentation, and written communication skills #J-18808-Ljbffr



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