Full Time Relief Supervisor

4 weeks ago

Montreal, Canada Canada Post Full time
p>Job Title: Supervisor, Transport Operations

Location: Montréal, QC, CA

Other Location(s): Ville-Saint-Laurent

Employment Type: Full-Time

Job ID: 186616

Job Requisition Id: 186616

Business Function: Plant Operations

Primary City: Montréal

Other Location(s): Permanent

Language Requirement: Bilingual Imperative (--BB)

Employee Class and Level: OP 01

Working Hours: 40 hours / week

Number of Vacancies: 1

Job Closing Date (MM/DD/YYYY): 11/26/2024

All qualified candidates will be considered; however, preference will be given to Indigenous people (First Nations, Metis or Inuit) or persons with a disability. p>Job Description

Reporting to the Superintendent Transportation, on a relief basis, supervises the activities of a team of Mail Service Couriers (MSC’s) engaged in collecting, transporting and delivering mail within an assigned geographic area. Ensures that corporate procedures, safety practices, security regulations are followed, and service commitments met. Acts as the “voice of the company,” sharing performance expectations, business updates and results regularly with team members.

Job Responsibilities
  • Supervise a team of MSCs, ensure the safe and efficient motorized transport of mail within the community served, and prioritize, assign and control work including authorizing overtime to cover the various pick up and delivery routes and meet service commitments.
  • Assign vehicles according to established schedules, adapting schedules to meet workload requirement and vehicle conditions, forward vehicle defect reports submitted by drivers to Fleet Management for action, and validate that repairs are completed prior to releasing the vehicle back to the driver.
  • Supervise, coach and provide guidance and leadership to employees by overseeing staffing and performance management including attendance management; li>
Job Responsibilities (continued)
  • Project professional service standards and ensure the customer experience is a priority when investigating and resolving service issues and customer complaints.
  • Prepare reports on operational data in order to control expenditures, check work performed and monitor overall performance.
  • Conduct on-route assessments and frequent spot-checks of MSC performance to maintain productivity, quality, safety and security standards.
Qualifications

Education

  • High School diploma or provincial equivalent (GED) (Equivalent Experience may be accepted in lieu of a High School Diploma)

Experience

  • Minimum 1 year experience managing a team OR Minimum 2 years’ experience working within a unionized environment
  • Working knowledge of Microsoft Office (i.e., understand the major features of each software application)

Other Candidate Requirements

  • Possess a valid permanent driver’s license (no graduated or temporary license)
  • Have a satisfactory safe driving record per CPC’s Driver Safety Program, which includes:
    • a) Have not received more than 2 moving violations in last 3 years
    • b) Have not had more than three demerit points assigned in one single violation
    • c) Have not had license suspension or prohibition of any kind in last 3 years

Assets

  • Post-secondary degree/diploma
  • Experience working in a customer service role (e.g., dealing with customers)
Other Information
  • The work schedule for this position is from Monday to Wednesday, 1:00 PM to 9:00 PM, and on Saturdays and Sundays from 9:00 AM to 5:00 PM. li>

Safety Sensitive Positions
This position may be considered a Safety Sensitive position and has additional requirements under Canada Post's Substance Use Policy.

Employment Equity
Canada Post will represent Canada’s diversity and provide a safe and welcoming workplace that embraces and celebrates our differences. We are committed to employment equity and encourage applications from women, Indigenous People, persons with disabilities and visible minorities.

Conflict of Interest
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. li>

Ignite our pride– We play a role in making Canada stronger by celebrating who we are, the communities we service, and issues that matter.“We matter as individuals, We matter to one another, We matter to our country”

TRUST
I earn the trust placed in me every day, and I trust that my safety and well-being are everyone’s top priority. p>

RESPECT
I understand respect is the foundation of a successful workplace. We respect our country and the communities we serve, and understand we have a responsibility to be a positive force for change.

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