Senior Claims Adjuster, Commercial Physical Damage

Senior Claims Adjuster, Commercial Physical Damage (ECH-ON) About Us Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of broker partners. Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, brokers, and customers. Who We Are Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion At CCG, we are committed to delivering an exceptional associate experience. We Offer Work‑life harmony with access to an award‑winning holistic wellness program, Continuous learning through our robust corporate curriculum and education reimbursement program, Incredible rewards, travel incentives, and product and service discounts, Pay‑for‑performance and best‑in‑class recognition programs, and Competitive benefits that include a defined contribution plan, personal spending account, and so much more. What You Will Do The Commercial Auto Physical Damage Claims Adjuster is responsible for the handling of claims related to automobiles, taxis, dealerships, rental vehicles, towing services, and driving schools. The claims are of high complexity, and the successful candidate will have a dynamic personality and the ability to thrive in a high‑performance environment. The Commercial Auto Physical Damage Claims Adjuster will ensure claims are thoroughly investigated, fairly evaluated, and promptly resolved in accordance with the company guidelines and industry best practices. Leads complex investigations, handles difficult negotiations, settles and resolves disputed claims Effectively communicates with stakeholders to gather information and resolve claims efficiently Manages claims in litigation, participates in mediations, pre‑trials and settlement conferences Directs vendor partners as necessary to ensure timely delivery of services Mentors junior or intermediate associates May participate in special projects and presentations Who You Are Post‑secondary education or equivalent experience CIP or working toward designation Minimum of 5 years experience handling commercial auto physical damage claims Strong organizational, desk management, decision‑making and problem‑solving skillset to deliver proactive and timely resolutions Well‑versed in interpreting insurance contracts and coverage requirements across various jurisdictions Knowledgeable of claims settlement practices, policy wording, fraud investigations and addressing complex coverage issues Our Commitment We are an equal opportunity employer and are committed to provide employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disability throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs. As an organization we are focused on member safety, which includes the safety and well‑being of our associates. Therefore, you must be and remain fully vaccinated as a condition of employment. Seniority level Mid‑Senior level Employment type Full‑time Job function Finance and Sales Industries Insurance Referrals increase your chances of interviewing at Echelon Insurance by 2x. Get notified about new Senior Claims Adjuster jobs in Mississauga, Ontario, Canada. #J-18808-Ljbffr