Genesys Cloud Architect
4 weeks ago
Required Skills & Experience 3 years of experience with Genesys Cloud platform Experience with AWS, Azure, or GCP. Experience with Genesys PureConnect. Has integrating Genesys Cloud with third-party applications to ensure seamless communication and data flow. Working with APIs and other integration tools. Good understanding of networking concepts and security principles. Excellent communication, collaboration, and problem-solving skills Bilingualism English / French is required for this position due to the nature of the role requiring interaction with national and global clients. Bachelor’s degree in computer science, Information Technology, or related field Job Description Insight Global is seeking a skilled Genesys Cloud Specialist to design and implement Genesys Cloud contact center solutions. The role involves assisting with needs assessment, conducting product demonstrations, developing configurations, integrating third-party applications, and providing training and support. Additionally, the specialist will offer technical support, troubleshoot issues, monitor performance data, and recommend optimization strategies. Ideal candidates will have experience with Genesys Cloud, strong API knowledge, excellent communication skills, and the ability to work collaboratively with customers and technical teams. #J-18808-Ljbffr
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Genesys Cloud Architect
4 weeks ago
Quebec, Canada Insight Global Full timeRequired Skills & Experience 3 years of experience with Genesys Cloud platform Experience with AWS, Azure, or GCP. Experience with Genesys PureConnect. Has integrating Genesys Cloud with third-party applications to ensure seamless communication and data flow. Working with APIs and other integration tools. Good understanding of networking concepts and...
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Software Architect
3 weeks ago
Quebec, Canada Genesys Full timeGenesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI‑powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...
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Software Architect
3 weeks ago
Quebec, Canada Genesys Full timeGenesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI‑powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...
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Software Architect
3 weeks ago
Quebec, Canada Genesys Full timeGenesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI‑powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...
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AI Solutions Architect
1 week ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Genesys Full timeGenesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...
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Genesys Cloud Consultant
2 weeks ago
Quebec (QC), Canada Insight Global Full timeInsight Global is seeking a skilled Genesys Cloud Specialist to design and implement Genesys Cloud contact center solutions. The role involves assisting with needs assessment, conducting product demonstrations, developing configurations, integrating third-party applications, and providing training and support. Additionally, the specialist will offer...
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Tech Lead Genesys Cloud CX Migration
3 weeks ago
Quebec, Canada CHROME TECHNOLOGIES Full timeUne société de technologie recherche un Tech Lead Genesys pour sa bureau à Québec ou Montréal. Vous serez responsable de l'assistance dans la migration des centres de contact vers Genesys Cloud CX, de la formation des administrateurs et de la documentation. Le candidat idéal a au moins 10 ans d'expérience dans le domaine et 3 ans en tant que Tech Lead...
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Quebec, Canada CHROME TECHNOLOGIES Full timeUne entreprise technologique recherche un Tech Lead Genesys pour rejoindre son équipe à Montréal ou Québec. Ce rôle hybride implique la migration vers Genesys Cloud CX, nécessitant une solide expérience en gestion de solutions de centre de contact et de fortes compétences pédagogiques. Le candidat idéal doit avoir au moins 10 ans d'expérience dans...
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Quebec, Canada CHROME TECHNOLOGIES Full timeUne entreprise technologique recherche un Tech Lead Genesys pour rejoindre son équipe à Montréal ou Québec. Ce rôle hybride implique la migration vers Genesys Cloud CX, nécessitant une solide expérience en gestion de solutions de centre de contact et de fortes compétences pédagogiques. Le candidat idéal doit avoir au moins 10 ans d'expérience dans...
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Business Development Representative
3 weeks ago
Quebec, Canada Genesys Full timeBusiness Development Representative (BDR) Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at...
