Bilingual Intake Specialist

4 weeks ago

Calgary, Canada MSH Americas - Diot-Siaci Group Full time

Join to apply for the Bilingual Intake Specialist role at MSH Americas - Diot-Siaci GroupYou are a professional with the ability to multi-task and meet tight deadlines. You thrive in a fast-paced, team environment and will provide excellent customer service via email, fax, and phone. You will have the desire to develop an in-depth understanding of the assistance workflow and will work well with other departments to resolve issues and troubleshoot.The Intake Specialist will be the first point of contact for members requiring both medical and non-medical assistance. You will be the first point of contact before having the case assigned to a Case Coordinator. The Intake Specialist duties include but are not limited to helping members find health care providers, book appointments, and make travel arrangements. You will be responsible for communicating the available benefits to members, clients, and service providers.ResponsibilitiesAnswer all initial calls, emails, faxes, and correspondenceProvide assistance services to travelling members such as taxi, ambulance, hotel, and medical bookings etc.Communicate with service providers around the world (request documentation, reports, invoices, etc.)Update clients on progress of assistance provided to their members.Assist members with their return home, when necessary.Coordinate with various service providers.Communicate relevant information to all key stakeholders in a timely manner (clients, medical facilities, patients, families, etc.) and triage cases as per departmental policy to achieve best solutions.Use the case management database to accurately input all case details, actions taken, and next steps.Act as the link between policyholders and family members and medical and service providers and the insurance company.Review and interpret benefits plans.Confirm insurance coverage details to service providers and members.Qualifications And Education RequirementsBachelor’s degree, diploma, in Business, Administration, Health Sciences, or a related field.Minimum 2 years of customer service experienceFluency in French is requiredIntermediate level experience in Microsoft Word and Excel skillsExcellent verbal and written communication skills in EnglishSuperior time management skillsAbility to work independentlyAnalytical and decision-making skillsAbility to communicate diplomaticallyAbility to work in a fast-paced and dynamic environmentPreferred SkillsOther languages: Spanish or Portuguese, MandarinUnderstanding of medical terminology or medical terminology course would be an assetTravel, snowbird, and TPA experience #J-18808-Ljbffr

  • Bilingual Intake Specialist

    5 days ago

    Calgary, Canada MSH International (Canada) Ltd. Full time

    **Job Overview** The Intake Specialist will be the first point of contact for members requiring both medical and non-medical assistance. You will be the first point of contact before having the case assigned to a Case Coordinator. The Intake Specialist's duties include, but are not limited to, helping members find health care providers, book appointments,...

  • Bilingual Intake Specialist

    3 days ago

    Calgary, Alberta, Canada MSH Americas - Diot-Siaci Group Full time $45,000 - $65,000 per year

    You are a professional with the ability to multi-task and meet tight deadlines. You thrive in a fast-paced, team environment and will provide excellent customer service via email, fax, and phone. You will have the desire to develop and in-depth understanding of the assistance workflow and will work well with the other departments to resolve issues and...

  • Intake & Assessment Specialist

    1 week ago

    Calgary, Alberta, Canada WINS (Women In Need Society) Full time $60,000 - $80,000 per year

    OverviewThe Intake & Assessment Specialist plays a crucial role in welcoming new participants into WINS Employment Services programs. This position is responsible for conducting comprehensive assessments to determine participant readiness for employment, identifying barriers, and connecting individuals to appropriate supports within WINS. Operating through a...

  • Intake & Assessment Specialist

    3 days ago

    Calgary, AB TY L, Canada Ballad Consulting Group Full time

    Ballad GroupBallad Group is looking to hire an Intake and Assessment Specialist who is passionate about teaching, connecting, and changing the lives of those who attend Ballad Group's Workforce Employment Readiness and Connections Program. We know that's a mouth full, so you can call it the WERC program (pronounced "work").Who is Ballad Group? Well, our...

  • Intake Specialist

    1 week ago

    Calgary, AB TE L, Canada Cashion Legal Full time $50,000 - $60,000 per year

    OverviewWe are seeking a detail-oriented and collaborative intake specialist to join our dynamic legal team.The ideal candidate will have strong customer service and communication skills.This role requires an individual who is proactive, organized, and capable of managing multiple tasks efficiently in a fast-paced environment.The intake specialist will play...

  • Intake & Assessment Specialist — WERC Program

    4 weeks ago

    Calgary, Canada Ballad Group Full time

    A community training provider in Calgary is seeking an Intake and Assessment Specialist passionate about connecting with individuals and enhancing their employment readiness through a dynamic WERC program. Responsibilities include client intake, program management, data oversight, and administrative support. Strong communication and process development...

  • Intake & Assessment Specialist

    1 week ago

    Calgary, AB TB M, Canada Women In Need Society Full time $82,000 - $112,000 per year

    Overview:The Intake & Assessment Specialist plays a crucial role in welcoming new participants into WINS Employment Services programs. This position is responsible for conducting comprehensive assessments to determine participant readiness for employment, identifying barriers, and connecting individuals to appropriate supports within WINS. Operating through...

  • Bilingual Document Specialist

    3 days ago

    Calgary, Canada McCarthy Tétrault LLP Full time

    **Job Description**: At McCarthy Tétrault, we offer challenging and rewarding career opportunities and are delighted to have been selected for the eleventh consecutive year in 2023 as one of_ _Canada’s Top 100 Employers_ and one of_ Canada’s Best Diversity Employers_. Our culture is built on professional excellence, collaboration, innovation, thought...

  • Legal Intake Specialist

    4 weeks ago

    Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada WizeHire, Inc Full time

    Legal Intake Specialist - Remote (Canada) Posted 17 days ago Description Martine Law, a leading law firm, has been consistently ranked among the fastest-growing in the nation for three consecutive years. Specializing in criminal defense and family law, we seamlessly blend traditional legal expertise with cutting-edge technology to deliver unparalleled client...

  • Bilingual Document Specialist

    2 days ago

    Calgary, Alberta, Canada McCarthy Tétrault LLP Full time US$73,000 - US$110,000 per year

    Job DescriptionMcCarthy Tétrault is a Canadian law firm that offers a full suite of legal and business solutions to clients in Canada and around the world. At McCarthy Tétrault, we offer challenging and rewarding career opportunities in our offices in Toronto, Montreal, Quebec City, Calgary and Vancouver. We are delighted to have been selected for the...