Account Executive
2 weeks ago
Account Executive - Outbound Sales & Customer Success For 50+ years, QSA has helped hospitals, schools, government facilities, and commercial buildings across Atlantic Canada stay safe, compliant, and connected. We install and service nurse call, fire alarm, access control, CCTV, PA/intercom, and monitoring systems – critical life safety and communications infrastructure our communities rely on. We’re growing our footprint across NB, PEI, NS, and NL and modernizing our commercial engine. This role is central to that growth. The Role This role is a blend of proactive outbound sales, hands‑on customer success and commercial process building. You won’t just bring in business — you’ll help shape how QSA sells, tracks, and communicates going forward. What You’ll Do Outbound Sales Build and manage a strong outbound pipeline across NB, PEI, NS, and NL Drive consistent weekly activity (calls, emails, outreach, site visits) Hit targets for qualified opportunities, pipeline value, and closed‑won revenue Conduct discovery, walkthroughs, and scoping for upgrades, replacements, and new installs Prepare clear proposals and manage deals from first touch to close Customer Success for Existing Accounts Be a trusted point of contact for hospitals, schools, property managers, and other commercial clients Maintain regular check‑ins to stay ahead of aging systems and compliance cycles Identify expansion and lifecycle replacement opportunities Convert install customers into recurring service, monitoring, and inspection agreements Work closely with Inside Sales, PMs, and Service to ensure a strong customer experience Improve How We Sell Keep CRM clean and forecasting accurate Flag bottlenecks across quoting, scheduling, or communication Close the Loop into Marketing Share common customer questions, objections, and system needs Recommend useful tools (checklists, guides, case studies, lifecycle materials) Provide insights on demand patterns to help guide marketing priorities Offer field insights that shape campaigns, events, and customer stories What You Bring Proven success in outbound B2B sales or account management A builder’s mindset – you create structure, improve processes, and take initiative Hunger to help grow and modernize QSA’s commercial function Clear, relationship‑driven communication that fits Maritime business culture Discipline with CRM use, forecasting, and follow‑through Curiosity to learn technical systems (training provided) Ability to work independently and collaborate closely with the team Comfort with regular travel across NB, PEI, NS, and NL, and occasional North American travel when needed Why Join QSA A 50‑year Maritime brand with deep trust and steady demand A stable business with the autonomy of a growth‑focused environment The opportunity to shape and build our outbound + customer success function Leadership that wants someone who will help define the future commercial engine Strong performance can evolve into leading the commercial team as we scale Compensation and Benefits Commissions (new + expansion revenue) Health, dental, and vision RRSP matching Paid vacation + flexibility Company vehicle or allowance Location and Travel Based in Atlantic Canada (Fredericton preferred). Regional travel required, with some overnights and occasional North American trips How to Apply Please send your CV and a short note to brittany@qsa.ca. If you’re comfortable, feel free to include a couple of examples of past sales results or wins you’re proud of — it helps us understand your experience. #J-18808-Ljbffr
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