Customer Experience Associate
1 week ago
Join to apply for the Customer Experience Associate role at TD Securities Work Location: Simcoe, Ontario, Canada. Hours: 18.75. Line Of Business: Personal & Commercial Banking. Pay Details: $22.00 - $27.21 CAD. TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience. In This Role, You Will: Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner Connect personally with customers to advise them appropriately and clearly on banking solutions and processes Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence Job Requirements: High School diploma and/or 1+ years of relevant experience Undergraduate degree or equivalent is an asset. Strong administration, organizational, planning and time management skills to work in a fast‑paced environment. Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet. A go‑getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities. A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations and requirements. #J-18808-Ljbffr
-
Customer Experience Consultant
4 days ago
Southwestern Ontario, Canada Customer Experience Full timeCustomer Experience Consultant Salary : HSO Level G3 $77,704 - $84,182 per annum Location : Perth Metropolitan Area Unit / Division : Health Support Services Customer Experience Work Type : Fixed Term - Full Time, Permanent - Full Time Position No : Pool Ref 00014684 Closing Date : 2025-12-28 4:00 PM Attachments : View our CEC Recruitment Video About HSS As...
-
Customer Experience Consultant
3 days ago
Southwestern Ontario, Canada Customer Experience Full timeCustomer Experience Consultant Salary : HSO Level G3 $77,704 - $84,182 per annum Location : Perth Metropolitan Area Unit / Division : Health Support Services Customer Experience Work Type : Fixed Term - Full Time, Permanent - Full Time Position No : Pool Ref Closing Date : 4:00 PM Attachments : View our CEC Recruitment Video About HSS As the Western...
-
Southwestern Ontario, Canada Customer Experience Full timeA health services organization is seeking a Customer Experience Consultant for a full-time position. This role involves responding to customer interactions, ensuring high-quality service, and processing documents accurately. Ideal candidates should possess strong communication skills and a commitment to customer service. The position offers a competitive...
-
Southwestern Ontario, Canada Customer Experience Full timeA health services organization is seeking a Customer Experience Consultant for a full-time position. This role involves responding to customer interactions, ensuring high-quality service, and processing documents accurately. Ideal candidates should possess strong communication skills and a commitment to customer service. The position offers a competitive...
-
Customer Experience Associate
2 weeks ago
Central Ontario, Canada TD Full timeJob OverviewCustomer Experience Associate role at TD Canada Trust, located in Simcoe, Ontario, Canada. The position is part‑time with 18.75 hours per week and a pay range of $22.00 – $27.21 CAD.ResponsibilitiesProcess financial transactions such as deposits, withdrawals, and bill payments in accordance with standardized operating procedures, industry...
-
Customer Experience Associate
2 weeks ago
Central Ontario, Canada TD Securities Full timeCustomer Experience Associate - Future Opportunities Join to apply for the Customer Experience Associate - Future Opportunities role at TD Securities 3 days ago Be among the first 25 applicants Join to apply for the Customer Experience Associate - Future Opportunities role at TD Securities Work Location: Orillia, Ontario, Canada Hours: 15 Line Of Business:...
-
Central Ontario, Canada TD Securities Full timeCustomer Experience Associate - Future Opportunities Join the TD Securities team as a Customer Experience Associate and build a rewarding career while delivering legendary customer experiences. Job Overview Work Location: Simcoe, Ontario, CanadaHours: 37.5 per weekLine Of Business: Personal & Commercial BankingPay: $22.00 - $27.21 CAD per hour TD is...
-
Central Ontario, Canada TD Full timeA leading financial institution in Central Ontario is seeking a Customer Experience Associate. In this full-time role, you will process financial transactions, recommend banking solutions, and ensure customers have a positive experience. Ideal candidates will possess strong organizational and communication skills, and have a high school diploma with relevant...
-
Part-Time Banking Customer Experience Associate
4 weeks ago
Central Ontario, Canada TD Full timeA leading financial institution in Orillia, Ontario, is seeking a Customer Experience Associate to deliver exceptional service to customers by processing financial transactions and addressing their needs. Ideal candidates will have strong communication and organizational skills and a high school diploma or equivalent. This position offers a salary range of...
-
Central Ontario, Canada Scotiabank Full timeTitle: Customer Experience Associate- Orillia, 15 hours/weekJoin a purpose driven winning team, committed to results, in an inclusive and high-performing culture.About the roleAs a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...
