Rater Training Manager, Clinical Trials

OverviewAt Cogstate, we’re advancing the science of brain health - making it faster, easier, and more accurate to assess cognition across clinical trials, healthcare settings, and everyday life.Our digital cognitive assessments are trusted by researchers, clinicians, and pharmaceutical partners around the world, helping to drive breakthroughs in neuroscience and improve outcomes for people living with neurological conditions. Founded on decades of cognitive science and backed by rigorous validation, Cogstate’s assessments are used in more than 150 countries and over 2,000 clinical trials.Our global team of experts - spanning psychology, data science, operations, and technology - works together to solve complex challenges in brain health assessment, always with a patient-first mindset. Whether we’re supporting a multinational Alzheimer’s trial or developing tools to bring cognitive testing into routine care, our work is meaningful, collaborative, and constantly evolving.At Cogstate, we’re not just imagining the future of brain health - we’re building it.Rater Training Manager, Clinical TrialsAccountable for supporting a complex portfolio of programs and leading junior-level staff members that are responsible for multiple tasks and functional areas, ensuring the timely delivery of the Cogstate Rater Training Program.The Rater Training Manager, Clinical Trials is responsible for study reporting, maintaining successful relationships with the study sites/raters/CRAs/sponsors, and delivering quality management and oversight for all assigned clinical trial programs.The Rater Training Manager, Clinical Trials will lead a team of 1-4 Coordinators and Associates and will be held accountable for the successful performance of the staff they lead. Leadership tasks include mentoring, training, performance management, tasks designated by the People and Culture Team, team morale management, and leading with intention and a standard of excellence.Key ResponsibilitiesManagement and delivery of phase I-IV clinical trials (understanding and tracking against the project SOW) including budgetary oversight.Collaborate with various internal and external stakeholders in the development of rater training curriculums and materials for a portfolio of clinical trials. Responsibilities may include:Creation of rater selection tools and tracking qualificationsOversight of the development of rater training materials including: PowerPoint slides for training raters on scales, quiz development, and practice materialsWorking with third party vendors and developing online platforms (i.e. Learning Management Systems) that support Rater Training servicesSuccessfully working with Project Managers to meet study deliverables, understanding what information needs to be communicated to them and when to follow-upDirecting work of Rater Training Associates and/or Rater Training Coordinators, including delegating tasks and responsible for quality control; providing feedback to supervisors/managers on performanceMaintain proper controls to ensure timely delivery of project tasks and materials and regulatory reports status to the Director and Associate Director of Rater Training and/or Project ManagerEffectively manages, tracks, and communicates key project deliverables in a proactive manner to key stakeholders; impeccable record keeping of all tasksCollaborates and supports the Directors in bid defenses and proposal development (including budget development)Leads or contributes to commercialization efforts and departmental process improvement initiativesLead small Team of Rater Services direct reports (Coordinator and Associate level)Demonstrate high performance in mentoring other project management team members and clinical staff.May actively line manage and mentor other Rater Services Team members. Facilitates team building and communication.RequirementsBS/BA degree in psychology or related scientific field and/or relevant profession experienceClinical Trial Management experience of 4+ years with BS/BA OR 2+ years with graduate degreeDirect supervisory experience 2+ yearsUnderstanding of neuropsychological tests and patient or caregiver reported outcomesStrong organizational, communication, and interpersonal skills preferredAbility to work in a fast-paced environment and manage competing prioritiesMicrosoft Office proficiency and general awareness of information technology concepts and terminologyUnderstanding of clinical trials, regulatory, and legal processes.Understanding of the clinical development lifecycle and ability to read/review clinical protocols.Skills, Knowledge and Specialist ExpertisePeople skills: within the team, and with customers and third-party providers, strong desire to learn, to seek feedback on performance and to learn quickly.Communication skills: both written and oral, conflict resolutionWork skills: eye for detail, methodical, problem solving, compulsion to check and double-check work product, ability to work fast, impeccable record keeping and compliance to procedures, high level of computer literacy (Excel/Office savvy).What’s In It For YouRemote Work Practices: Cogstate is a virtual first company. Cogstate employees can work from anywhere where Cogstate is registered to business within the United States, Australia, or the United KingdomGenerous Paid Time-off: Cogstate employees receive 20 days of vacation leave, 10 days of personal leave and 10 paid public holidays.401(k) Matching: As you invest in yourself and your future, Cogstate invests in you too: we match up to3% of your yearly salary in Cogstate’s 401k program.Competitive Salary: We offer competitive base salaries plus additional earning opportunities based on the position.Health, Dental & Vision Coverage: We\'ve invested in comprehensive health & dental insurance options with competitive company contributions to help when you need it most. We also offer free vision insurance for all full-time employees.Short-Term & Long Term Disability Life Insurance: 100% employer sponsoredPre-Tax Benefits: Healthcare and Dependent Care Flexible Spending AccountsLearning & Development Opportunities: Cogstate offers a robust learning program from mentorships to assistance with programs to improve knowledge or obtain certifications in applicable areas of interest.Wage Range$80,000 - $110,000 USDOur CultureWe bring our whole selves to work every day. We’re courageous and we deliver together. We’re passionate individuals who enjoy working together. We’re brave enough and care enough to have the right conversations to get the best outcome and are famous for our can-do attitude. We see challenges as opportunities and move with pace to achieve our goals.If you’re ready to help us in our journey to optimize the measurement of brain health around the world, please apply nowApplicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on the company. If you need assistance in applying please email PeopleandCulture@cogstate.com .Privacy Notice for Job ApplicantsCogstate is committed to protecting your personal data. We collect and process your information for recruitment purposes in compliance with applicable laws, including the Australian Privacy Principles (APPs), the UK General Data Protection Regulation (UK GDPR), California Consumer Privacy Act (CCPA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), and similar laws in other jurisdictions.For more information on how we collect, use, and protect your data, and your rights under these laws, you can find Cogstate's privacy policy by clicking here.Our best wishes for your job search. Create a Job Alert #J-18808-Ljbffr