Customer Support Representative, Tier 1
3 weeks ago
Access Communications Co-Operative Limited Wage/Salary Info: $22.88/hour + benefits Posted Date: 13-Nov-2025 Location: ESTEVAN # of Positions: 1 Employment Terms: Part‑Time Education: Grade 12 Experience: 1‑2 Years Apply By: 05-Dec-2025 How to Apply: Apply on the Access website at www.myaccess.ca/careers Application Information Employer Name: Access Communications Co-Operative Limited Do you like working with all kinds of interesting people? If so, we have a fantastic opportunity for a Customer Support Representative. As a Customer Support Representative: You love to save the day, taking ownership and finding creative solutions for any problems that come your way over the phone or in retail. You use a positive approach to help customers with a variety of things, including choosing the best packaging options, booking technician visits, understanding their bill, etc. You have the aptitude to learn all about our awesome products and services, including cool equipment like TiVo boxes, and can teach customers about them, too You are fast on your feet and can keep up with constantly evolving information and procedures as part of a high‑tech company that leads the way in TV, Internet, Phone, and Security services. You have a flexible schedule, and are able to work a combination of days, evening and weekends with open availability (scheduled between 8am - 9pm). Competencies you must have for success: Top‑notch Customer Service skills including empathy, professionalism, courtesy, common sense, and patience. Talent for handling a large number of calls efficiently and accurately in a busy environment. Continually striving to achieve targets and metrics. Ability to respond positively to constructive feedback. Ability to put into practice training you receive on basic troubleshooting. Capacity to quickly adapt to new processes, procedures, and technology. Previous Call Centre experience is an asset, but not required. Minimum grade 12 education. Clear Criminal Record Check. #J-18808-Ljbffr
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Greater Sudbury, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southw, Canada Eastlink Full timeA telecommunications provider in Canada is seeking a Bilingual Tier 1 Technical Support Representative to join their team. The role involves supporting customers' troubleshooting needs for Internet, Cable, and mobile services. With remote and in-office options available, ideal candidates will possess exceptional analytical skills and a customer-focused...
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City Of Miramichi, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Sout, Canada Eastlink Full timeA telecommunications solutions provider is seeking a Bilingual Tier 1 Technical Support Representative in New Brunswick. This role supports residential and business customers in troubleshooting Internet and Cable issues. Candidates should have 1-2 years of technical support experience, be bilingual in English and French, and possess strong communication and...
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Antigonish, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwester, Canada Eastlink Full timeA telecommunications company in Nova Scotia is seeking a Bilingual Tier 1 Technical Support Representative to assist customers with troubleshooting Internet and Cable services. This position offers a starting rate of $18.52 per hour, with potential annual earnings between $40,000 to $42,500. Ideal candidates are bilingual in French and English, have strong...
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Kentville, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern, Canada Eastlink Full timeA leading telecommunications company in Kentville, Nova Scotia, is seeking a Bilingual Tier 1 Technical Support Representative. This role involves assisting customers with troubleshooting telecommunications services and offers the option for remote work. The ideal candidate should be bilingual, have strong customer service skills, and possess technical...
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Halifax, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Eastlink Full timeA leading telecommunications company is seeking a Bilingual Tier 1 Technical Support Representative to join their team. This role offers the flexibility to work remotely or in-office, with responsibilities including troubleshooting Internet and Cable services and providing excellent customer support. The ideal candidate should be bilingual in English and...
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Dieppe, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern On, Canada Eastlink Full timeA competitive telecommunications company is seeking a Bilingual Tier 1 Technical Support Representative to provide assistance with internet and cable services. This role offers both remote and in-office options while requiring exceptional analytical skills and a customer-focused attitude. With a starting rate of $18.52 per hour and competitive benefits, this...
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Summerside, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwester, Canada Eastlink Full timeA leading telecommunications provider is seeking Bilingual Tier 1 Technical Support Representatives to join the team. The role involves troubleshooting Internet and Cable issues for residential and business customers, with remote working options available. Ideal candidates exhibit strong communication skills and have some experience in technical support. The...
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Remote IT Support Pro — Tier 1 to 3 Growth
2 weeks ago
Vancouver, Toronto, Montreal, Calgary, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Appsierra Group Full timeA forward-thinking recruitment partner is seeking a Technical Support Representative for a remote role based in Vancouver, with occasional onsite visits. The ideal candidate will handle Tier 1 to Tier 3 technical support, with a focus on solving complex problems and a commitment to learning new technologies. This part-time position offers 20–40 hours per...
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Bilingual Tier 1 Tech Support
4 weeks ago
Argyle Municipal District, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Lav, Canada Eastlink Full timeA leading telecommunications provider in Nova Scotia is seeking a Bilingual Tier 1 Technical Support Representative. This role involves supporting customers with Internet and Cable troubleshooting. Candidates should have 1-2 years of technical support experience and a strong customer-focused attitude. The role offers competitive compensation, including a...
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Customer Service Representative
5 days ago
Regina, Canada A-1 Rent-Alls Full time**Customer Service Representative - Job Description** **Reports To** Customer Service Manager **Summary** The Customer Service Representative (CSR) will be responsible for handling all tasks assigned to the front counter. These tasks include fielding walk-in customers, fielding customer phone calls, dealing with both on-account and cash customers, typing...
