Product Owner II

2 weeks ago


Toronto, Canada TD Full time

Product Owner II - Merchant Solutions Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: Enterprise Enabling Functions Pay Details: $108,800 - $163,200 CAD Job Description TD Merchant Solutions (TDMS) is a unique business within Business Banking at the forefront of many emerging trends in the financial industry, such as e‑commerce, payments innovation, and strategic partnerships. TDMS provides reliable, flexible and easy‑to‑use e‑commerce and Point of Sale (POS) card payment solutions to small business, commercial, and corporate clients. TDMS is the only Canadian fully bank‑owned and operated merchant acquirer, managing all debit and credit card transactions for our merchants from authorization through to clearing and settlement. This end‑to‑end capability is a competitive advantage for TD, uniquely enabling the bank to meet more of the financial needs of our Business Banking clients. Reporting to the AVP Product & Partnerships, the successful candidate will be responsible for leading the Merchant Solutions Digital Commerce team. The incumbent will play a critical role executing on our strategy to deliver solutions for merchants to succeed. This will include delivering a more end‑to‑end sales and relationship management experience, owning significant partner relationships, and driving growth of our fully franchised customer base. Key Accountabilities Design, commercialize and market digital products to drive profitable growth, increase market share and improve customer experience. Develop and execute the product vision, life cycle, go‑to‑market strategies and roadmap for Digital Commerce, working with Cards and Business Banking product teams & leadership. Align with other Product Owners and senior management to follow a product vision, creating and maintaining a prioritized product backlog, managing delivery blockers, and continuously assessing customer feedback. Develop strategies and processes to drive sales upskilling for the Digital Commerce product offering. People leadership of the Digital Commerce product team, overseeing strategies to attract, develop, motivate and retain a highly qualified team. Develop & maintain a robust understanding of the acquirer Digital Commerce industry & market segments, merchant insights and foresights, to deliver product & process innovation. Own the third‑party Digital Commerce partnership strategy and negotiate, build and manage relationships. Create, support & deliver business cases to achieve TDMS Digital Commerce strategic goals. Align with TD Digital strategies & develop collaborative payment solutions and ecosystem within the Bank. Manage the Digital Commerce P&L to deliver financial results for the product suite via operation of all available levers: pricing, margin, volume, market share, etc. Ensure compliance with all relevant regulatory standards and guidelines. Experience & Education Experience developing and executing on strategies and delivering measurable results in both the short and long term, and demonstrating end‑to‑end ownership. Strong conceptual, analytical and problem‑solving skills – ability to understand complex interactions and distill into simplified messaging/solutions. Excellent relationship management skills, effectively supporting multiple complex relationships with a superior ability to make things happen through the use of positive influence. Proven ability to manage and motivate a diverse group of professionals. Proven financial and business acumen. Undergraduate degree and/or product certification. 10+ years relevant experience. 5+ years Product Owner or Agile related delivery experience. Project management experience considered an asset. Scaled Agile Framework (SAFe) certifications or experience operating in scaled agile delivery considered an asset. Seniority Level Director Employment Type Full‑time Job Function Product Management and Marketing Industry Banking Benefits Our Total Rewards package includes a base salary, variable compensation, and several other key plans such as health and well‑being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. #J-18808-Ljbffr


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