Bilingual Contracts Administrator

Bilingual Contracts Administrator Join to apply for the Bilingual Contracts Administrator role at Siemens Healthineers. We invite you to become part of a global, innovative team that celebrates diversity and provides flexible resources for your professional and personal growth. The role focuses on the administration of sales and after‑sales processes, including proposal and order management (Bid Management). It is based in Mississauga, Ontario, Canada, and is a full‑time position. Responsibilities All activities pertaining to the execution of Diagnostics (DX) Sales and Service Contracts, including order booking in SAP, contract creation and maintenance, billing, amendments, cancellations, clarification, follow‑up, and dispute resolution. Oversee all DX Sales and Service Contracts. Handle time and material billings: book orders in SAP, resolve billing disputes, and manage pricing problems. Manage instrument and accessory shipments and billings, including stock acquisition, backorders, returns, and replacements. Oversee supplies renewals and expiry notifications to customers, with proactive follow‑up as needed. CPR billing: lead the project to onboard all CPR customers onto the e‑commerce platform (eLuminate). Ship and transfer Siemens Healthineers assets to customers (Marketing units). Replenish marketing and service instrument/accessory inventory. Review and release billing blocks. Resolve customer pricing disputes. Complete vendor load sheets, pricing documents, and reports. Respond to general customer requests. Participate in sales review meetings. Provide audit support for projects as required. Create a collaborative environment with field teams. Digitalise and automate all processes, and conduct technical scope work, project management, documentation, and SAP testing as required. Handle ad‑hoc requests as needed. Qualifications & Skills Post‑secondary education in business, finance, or a related discipline. At least 2 years of experience in contract administration and customer invoicing. Bilingual in French and English. Strong verbal and written communication skills in French and English. Highly organised with exceptional attention to detail. Efficient time‑management skills and the ability to handle multiple competing tasks daily. Hands‑on experience with SAP. Proficiency in Excel, Power BI, Access, and the MS Office 365 suite. Analytical mindset and problem‑solving capability. Teamwork orientation and the ability to manage tight deadlines. Seniority Level Entry level Employment Type Full‑time Job Function & Industries Management and Manufacturing Hospitals and Health Care Base Pay Range Min $54,500 – Max $101,500 (salary may vary depending on experience and market location). Benefits include paid time off and holiday pay. Equal Employment Opportunity Statement Siemens Healthineers is committed to creating a diverse environment and is proud to be an equal opportunity employer. We appreciate all applications; however, only candidates under consideration will be contacted. Accessibility Siemens Healthineers strives to provide inclusive practices for employees and customers with disabilities, consistent with the principles of dignity, independence, integration, and equal opportunity. Data Privacy Notice We care about your data privacy and take compliance with GDPR and other data protection legislation seriously. Please create a profile in our talent community rather than submitting a CV via email. Recruitment Agency Notice Siemens Healthineers does not accept agency resumes. Please do not submit resumes through third‑party channels. Job Scam Warning Beware of potential fraudulent job postings. Verify postings on the Siemens Healthineers career site before applying. Location Mississauga, Ontario, Canada (Greater Toronto Area, Canada) #J-18808-Ljbffr