Help Desk Technician

1 week ago


Toronto On, Canada Infotek Consulting Inc. Full time

We are looking for a Help Desk Technician for a full time permanent engagement. Role is fully on site in Downtown Toronto. Job Description: Serve as the first point of contact for IT support to all firm staff. Address Help Desk tickets and provide personalized assistance for hardware and software issues. Deliver remote technical support to end users as required. Troubleshoot and resolve Help Desk issues, escalating complex problems when necessary. Track, document, and ensure completion of all support requests. Maintain Help Desk coverage during regular business hours, ensuring all inquiries are responded to and resolved promptly. Support and maintain technical hardware including computers, mobile devices, phones, printers, and photocopiers. Assist with workstation support, system implementations, and software/hardware rollouts. Required Qualifications: Diploma in Information Technology or a related field from a recognized community college. Hands-on experience with standard business technologies and applications, including: Windows 7, 10, and 11 Microsoft Office 365 HP printers, iPhones Networking (TCP/IP), Active Directory (2008, 2012R2, 2019) Microsoft Exchange Online / Outlook 365 Windows Server 2008, 2012, 2019 Desktop and laptop configuration and support Strong written and verbal communication skills, with the ability to support users professionally. Proven ability to prioritize tasks and perform well under pressure. Comfortable working independently or collaboratively within a team. Willingness to work overtime when needed. Excellent problem-solving skills and the ability to quickly learn new technologies and systems.



  • Toronto, ON, Canada Channel Zero Inc. Full time

    Channel Zero Inc. (CHZ) is looking for a competent Help Desk Technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help Desk Technician must have good technical knowledge and be able to communicate effectively to understand the problem and...


  • Toronto, On, Canada Channel Zero Inc. Full time

    Channel Zero Inc. (CHZ) is looking for a competent Help Desk Technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help Desk Technician must have good technical knowledge and be able to communicate effectively to understand the problem and...

  • Help Desk Technician

    3 weeks ago


    Toronto, ON, Canada Channel Zero Inc. Full time

    Channel Zero Inc. (CHZ) is looking for a competent Help Desk Technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help Desk Technician must have good technical knowledge and be able to communicate effectively to understand the problem and...

  • Help Desk Technician

    3 weeks ago


    Toronto, ON, Canada Channel Zero Inc. Full time

    Channel Zero Inc. (CHZ) is looking for a competent Help Desk Technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help Desk Technician must have good technical knowledge and be able to communicate effectively to understand the problem and...

  • Help Desk Technician

    3 weeks ago


    Toronto, ON, Canada Channel Zero Inc. Full time

    Channel Zero Inc. (CHZ) is looking for a competent Help Desk Technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help Desk Technician must have good technical knowledge and be able to communicate effectively to understand the problem and...

  • Help Desk Technician

    2 weeks ago


    Toronto, ON, Canada Infotek Consulting Inc. Full time

    We are looking for a Help Desk Technician for a full time permanent engagement. Role is fully on site in Downtown Toronto. Job Description: Serve as the first point of contact for IT support to all firm staff. Address Help Desk tickets and provide personalized assistance for hardware and software issues. Deliver remote technical support to end users as...


  • Toronto, ON, Canada Infotek Consulting Inc. Full time

    We are looking for a Help Desk Technician for a full time permanent engagement. Role is fully on site in Downtown Toronto. Job Description: Serve as the first point of contact for IT support to all firm staff. Address Help Desk tickets and provide personalized assistance for hardware and software issues. Deliver remote technical support to end users as...


  • Toronto, On, Canada Infotek Consulting Inc. Full time

    We are looking for a Help Desk Technician for a full time permanent engagement. Role is fully on site in Downtown Toronto. Job Description: Serve as the first point of contact for IT support to all firm staff. Address Help Desk tickets and provide personalized assistance for hardware and software issues. Deliver remote technical support to end users as...


  • Toronto, ON, Canada Infotek Consulting Inc. Full time

    We are looking for a Help Desk Technician for a full time permanent engagement. Role is fully on site in Downtown Toronto. Job Description: Serve as the first point of contact for IT support to all firm staff. Address Help Desk tickets and provide personalized assistance for hardware and software issues. Deliver remote technical support to end users as...


  • Toronto, Canada Total Meter Services Inc Full time

    **Title**:Help Desk Support Technician **Reports To**:Automation & Software Development Manager **Summary** The Help Desk Support Technician is responsible for timely and effective resolutions to end-user productivity issues as they relate to IT-serviced computer operations, electronics and electrical systems. Major accountabilities will include client...