Retail Shift Leader

3 weeks ago

Hinton, Canada Canna Cabana Full time

Overview Part Time Shift Leaders Part Time, Permanent Responsibilities Provide assistance to store management in supervising and facilitating daily operations. Oversee responsibilities of Store Manager in its absence. Assist in delivery of key personnel management when on shift and resolve any customer service issues as needed. Provide direction, guidance, and instruction to all store associates as required. Ensure store conditions consistently upheld to established standards. Assist in ensuring staffing levels adequately meet business needs. Be sales and customer service leader/role model in absence of SM/ASM. Greet and assist customers in exemplary conduct. Ensure company policies and relevant legislation consistently adhered to. Handle customer complaints as they arise, escalating as necessary. Ensure health, safety, and security regulations adhered to. Achieve sales target and store-level KPIs. Ensure employees on shift actively pursuing sales goals. Oversee and assist in inventory management and be accountable for inventory processes on shift. Qualifications Must have valid SellSafe Certification. Completion of high school and college/CEGEP/vocational or technical training required. Demonstrated sales and service orientation required. Minimum of 2 years work experience in retail industry required (Cannabis industry preferred). Excellent time management and prioritizing skills required. Demonstrated ability to train and motivate staff required. Skills to monitor and lead by example required. Basic office administration skills required. High level of proficiency with Microsoft Office productivity suite. Highly effective teamwork skills. Able to effectively communicate both verbally and in writing with individuals at all levels. Strong customer service and troubleshooting skills. A well-defined sense of diplomacy. Excellent teamwork and team-building skills. Thorough understanding of applicable health and safety legislation. A professional, responsive, and positive work attitude is essential. Job Types Part-time, Permanent Benefits Opportunity to work for a growing company positioned to become a globally recognized brand in the cannabis industry. Significant opportunity for growth, experience and learning. Unlimited bonus earning potential. #J-18808-Ljbffr

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