Account Management Senior Manager

3 months ago


Old Toronto, Canada Dynata Full time
p>The Dynata Senior Director role exists to drive profitable and sustainable business growth for our most important clients so that the clients would not consider taking their business elsewhere. We adopt a strategic and disciplined approach to managing accounts and set and follow a fruitful long-term account strategy that is measurable and can be used to track the success of the portfolio. b>

RESPONSIBILITIES

  1. Lead Dynata’s Canadian region and manage the Account to 3% growth YoY.
  2. Master Dynata products, services, pricing, and how to apply these to satisfy client needs and fulfill project requirements.
  3. Prospect and discover new key individuals in the account and build new relationships in your book of business.
  4. Manage assigned accounts, utilizing knowledge to support the customer with Dynata products.
  5. Seek competitive insights and intelligence to inform the company of challenges and opportunities in the marketplace.
  6. Partner with internal stakeholders to achieve successful client interactions and project outcomes.
  7. Work closely with Sales leadership to ensure account strategy is aligned with company goals and objectives.
  8. Strong client relationship building skills.
  9. Strong market research industry knowledge.
  10. Ability to quickly build and manage a pipeline.
  11. Expert proficiency in Microsoft Office Word, Excel, and PowerPoint.

EDUCATION AND EXPERIENCE

  1. 5+ years of closing experience and/or account management experience with a revenue objective.
  2. 3+ years of market research experience in sales or at a market research agency.
  3. Experience working with a CRM (e.g., Salesforce or BOS), and web conferencing software (GoToMeeting or WebEx).

Dynata is the leading digital data collection provider, and it powers market research insights; we enable companies to listen to and interact with the world’s consumers and business professionals through online panels as well as mobile, digital, and social media technologies. p>

At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. Dynata welcomes and encourages applications from people with disabilities. p>

Dynata is also an affirmative action employer OE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity.


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