Warranty Team Lead – Manufactured Products
3 weeks ago
Warranty Team Lead – Manufactured Products Brandt is looking for a technically minded leader to join us as Warranty Team Lead - Manufactured Products. Candidates with an Engineering background are strongly preferred, but those with other technical or equipment-related experience will also be considered. In this role, you’ll lead a team responsible for adjudicating and processing Dealer warranty claims, audit completed claims to drive consistency, and coach your team toward standardized, high-quality practices. You’ll also collaborate closely with Engineering, Quality Assurance, Finance, and Product Support to strengthen warranty processes and support Dealer success across Brandt’s full product portfolio. Responsibilities Lead, mentor, and support the warranty team responsible for adjudicating, processing, and crediting warranty claims submitted by Dealers. Audit adjudicated claims to evaluate accuracy, consistency, and adherence to policy; use findings to coach team members and align processes. Review and resolve escalated, complex, or high-value claims, providing fair and policy-based decisions. Keep warranty guidelines, documentation, SOPs, and training resources current to ensure consistent practices. Identify and recommend improvements to warranty adjudication processes, policies, and tools that enhance Dealer experience and team efficiency. Collaborate with Engineering, Quality Assurance, Finance, Dealer Development, Customer Support, and Product Support teams to resolve product concerns and improve warranty practices. Monitor, analyze, and report on warranty team performance, highlighting trends and areas for improvement. Manage goodwill and special allowance requests, ensuring proper review, adjudication, and reporting. Provide Dealers with training, guidance, and interpretation of warranty policies to improve claim submission accuracy. Step in to support adjudication during high-volume periods to help maintain service levels. Promote a collaborative, accountable, and professional team environment focused on continuous improvement. Perform other duties as required. Qualifications Candidates with an Engineering background are strongly preferred, but those with other technical or equipment-related experience will also be considered. Job Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Engineering and Information Technology Industries: Machinery Manufacturing #J-18808-Ljbffr
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Warranty Team Lead – Manufactured Products
3 weeks ago
Regina, Canada Brandt Group of Companies Full timeWarranty Team Lead – Manufactured Products Brandt is looking for a technically minded leader to join us as Warranty Team Lead - Manufactured Products. Candidates with an Engineering background are strongly preferred, but those with other technical or equipment-related experience will also be considered. In this role, you’ll lead a team responsible for...
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Warranty Team Lead – Manufactured Products
3 weeks ago
Regina, Canada Brandt Group of Companies Full timeWarranty Team Lead – Manufactured Products Brandt is looking for a technically minded leader to join us as Warranty Team Lead - Manufactured Products. Candidates with an Engineering background are strongly preferred, but those with other technical or equipment-related experience will also be considered. In this role, you’ll lead a team responsible for...
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Warranty Operations Lead
3 weeks ago
Regina, Canada Brandt Group of Companies Full timeA leading machinery manufacturer in Canada seeks a Warranty Team Lead to spearhead the warranty processing team. The ideal candidate will have an engineering background and experience in warranty claims. Responsibilities include auditing claims, mentoring team members, and collaborating with multiple departments to enhance warranty practices. This full-time...
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Warranty Operations Lead
3 weeks ago
Regina, Canada Brandt Group of Companies Full timeA leading machinery manufacturer in Canada seeks a Warranty Team Lead to spearhead the warranty processing team. The ideal candidate will have an engineering background and experience in warranty claims. Responsibilities include auditing claims, mentoring team members, and collaborating with multiple departments to enhance warranty practices. This full-time...
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Warranty Operations Lead
3 weeks ago
Regina, Canada Brandt Group of Companies Full timeA leading machinery manufacturer in Canada seeks a Warranty Team Lead to spearhead the warranty processing team. The ideal candidate will have an engineering background and experience in warranty claims. Responsibilities include auditing claims, mentoring team members, and collaborating with multiple departments to enhance warranty practices. This full-time...
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Warranty Team Lead
3 weeks ago
Regina, Canada Brandt Group of Companies Full timeBrandt is currently seeking a Warranty Team Lead in our Regina, SK, location. The Warranty Lead is responsible for overseeing and optimizing the end-to-end warranty claim process, ensuring timely, accurate, and consistent handling of claims. This leadership role focuses on driving operational excellence, enhancing Dealer support, and implementing continuous...
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Warranty Team Lead
3 weeks ago
Regina, Canada Brandt Group of Companies Full timeBrandt is currently seeking a Warranty Team Lead in our Regina, SK, location. The Warranty Lead is responsible for overseeing and optimizing the end-to-end warranty claim process, ensuring timely, accurate, and consistent handling of claims. This leadership role focuses on driving operational excellence, enhancing Dealer support, and implementing continuous...
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Warranty Team Lead
3 weeks ago
Regina, Canada Brandt Group of Companies Full timeBrandt is currently seeking a Warranty Team Lead in our Regina, SK, location. The Warranty Lead is responsible for overseeing and optimizing the end-to-end warranty claim process, ensuring timely, accurate, and consistent handling of claims. This leadership role focuses on driving operational excellence, enhancing Dealer support, and implementing continuous...
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Warranty Team Lead
3 weeks ago
Regina, Canada Autismservices Full timeBrandt is currently seeking a Warranty Team Lead in our Regina, SK, location. The Warranty Lead is responsible for overseeing and optimizing the end-to-end warranty claim process, ensuring timely, accurate, and consistent handling of claims. This leadership role focuses on driving operational excellence, enhancing Dealer support, and implementing continuous...
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Warranty Team Lead
3 weeks ago
Regina, Canada Autismservices Full timeBrandt is currently seeking a Warranty Team Lead in our Regina, SK, location. The Warranty Lead is responsible for overseeing and optimizing the end-to-end warranty claim process, ensuring timely, accurate, and consistent handling of claims. This leadership role focuses on driving operational excellence, enhancing Dealer support, and implementing continuous...
