Quality Control Manager

4 weeks ago

London, Canada Gentek Building Products - Canada Full time

Overview Quality Control Manager – Windows Division Location: 6320 Colonel Talbot Rd, London ON Gentek Building Products About Gentek: Gentek Building Products is a leading manufacturer of vinyl windows, siding, and aluminum products, supplying quality building solutions across North America. At Gentek, we take pride in craftsmanship, operational discipline, and a strong commitment to the success of our customers and employees. The Windows Division is a key part of that success — producing high-performance window systems designed for lasting beauty, energy efficiency, and reliability. Position Summary The Quality Control Manager will lead the plant’s quality program, ensuring all window products meet or exceed Gentek’s manufacturing standards and customer expectations. This role is hands-on, working directly on the production floor and in collaboration with operations, engineering, and supply chain teams to maintain consistent quality and drive continuous improvement. The successful candidate will bring a strong understanding of window manufacturing processes, material flow, testing standards, and root cause analysis. Responsibilities Oversee and manage all aspects of the plant’s quality control systems and testing procedures for windows and components. Ensure consistent adherence to Gentek product specifications, drawings, and production standards. Supervise the QC inspection team, providing daily direction, training, and performance feedback. Monitor and report on quality KPIs, including first-pass yield, rework rates, warranty data, and customer complaints. Lead root cause analysis (RCA) and corrective/preventive actions (CAPA) on production issues. Partner with Engineering and Production to validate process changes and new product introductions. Conduct regular audits on raw materials, in-process components, and finished goods. Drive continuous improvement using Lean and Six Sigma tools to reduce waste, improve process capability, and enhance product reliability. Ensure compliance with ISO standards, safety requirements, and corporate quality policies. Communicate quality performance, trends, and improvement plans to plant leadership. Qualifications 5+ years of quality leadership experience in a manufacturing environment — experience in windows, extrusion, fabrication, or building products strongly preferred. Post-secondary education in Engineering, Quality Management, or Industrial Technology (or equivalent experience). Proven ability to lead a quality team in a fast-paced production environment. Strong understanding of statistical process control (SPC), 5 Whys, FMEA, control plans, and PPAP. Familiarity with vinyl window assembly, glass handling, and hardware installation considered an asset. Excellent communication, data analysis, and documentation skills. Proficient with Microsoft Office and ERP systems. Why Join Gentek Be part of a respected and growing North American manufacturer. Lead meaningful change in product quality and customer satisfaction. Competitive compensation and benefits package. A supportive culture built on teamwork, accountability, and operational excellence. #J-18808-Ljbffr

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