Implementation lead, VP

3 weeks ago


Old Toronto, Canada RBC Full time
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You will be accountable for the implementation and development of the Global Operational Resilience Program for Capital Markets (‘CM’).

You will ensure Business Lines meet the required level of resilience, conforming to RBC policy, regulatory compliance imperatives and industry standards for all facets of Operational Resilience, including Incident Management, Crisis Management, and linkage to Business Continuity Management and Disaster Recovery Planning. You will act as a senior professional advisor to Group Heads and business line heads to this end.

You will also support Operational Resilience regional leads, in Europe and APAC, with the identification of Critical Services and associated dependencies, as well as facilitate development of the high-level recovery strategies and tactical plans, pertaining to the Operational Resilience Program, in alignment and liaison with Business Continuity Management leads.

  • Ongoing maintenance and development of a global Service Inventory, including descriptions and associated Service Owners, Subject Matter Experts, and key supporting employees in the front to back delivery for each Service.
  • Manage any Regulatory or Audit-related inquiries and associated findings.
  • Develop and enhance the Management Information as it pertains to Operational Resilience, considering KRIs, ongoing metrics and supplementary information to support and monitor CM’s Operational Resilience posture, capabilities and vulnerabilities.
  • Support and develop the linkage and integration between the Operational Resilience discipline and other Programs, such as Business Continuity, Third Party Risk, Global Cyber Security, IT Risk, Corporate Real Estate, and Critical Environments.
  • Good knowledge of Operational Resilience and/or Business Continuity Management industry best practices.
  • Solid written and verbal communication and interpersonal skills – proven ability to work in a fast-paced, multi-faceted environment.
  • Strong relationship-building, facilitation and team-building skills across all management levels.
  • Microsoft Office Product Suite.

    We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

    • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation.
    • Leaders who support your development through coaching and managing opportunities.
    • Flexible work/life balance options.

    Job Skills

    Availability Management, Business Continuity and Disaster Recovery (BCDR), Business Oriented, Conflict Management, Critical Thinking, Decision Making, Emerging Technologies, Personal Initiative.



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