Expert ou experte en sinistres II

Join to apply for the Expert ou experte en sinistres II role at TD. Lieu de Travail Markham, Ontario, Canada Horaire 35 heures par semaine Secteur d’activité TD Assurance Détails de la rémunération $55,400 - $83,000 CAD. Le salaire de base offert peut varier en fonction des compétences et de l’expérience du candidat, de ses connaissances professionnelles, de son emplacement géographique et d’autres besoins particuliers du secteur et de l’entreprise. Description du Poste Reporting to Team Leader, Claims Services; the Bodily Injury Analyst is responsible for the handling of bodily injury tort claims nationally. This includes the full investigation of liability and quantum as well as negotiation and resolution of claims in an effective and timely manner. The Bodily Injury Claims Analyst is available to travel and attend mediations, pre-trials and trials as required, and is required to deal with non‑represented claimants as well as plaintiff and Defence Counsel on a regular basis. Investigates claims regarding liability, injuries and other accident‑related damages promptly and thoroughly by pursuing the investigation to logical conclusion. Establishes and maintains adequate case reserves by adhering to the BI reserving protocol and practices. Complies with all established protocols regarding identification, notification and reporting to Major Claims. Complies with all established protocols respecting claims settlement authority. Collects and documents claims‑related information in a clear and concise manner while adhering to established protocols to ensure accuracy and quality of information. Establishes and maintains proactive and sound file handling by adhering to established guidelines. Manages both potential indemnity and expense to ensure sound cost management principles and practices. Exercises sound judgment in the evaluation and resolution of complex meritorious claims considering all available information adhering to established guidelines. Makes prompt contact (in person where practical) with all unrepresented claimants and/or their respective legal counsel to establish and maintain a relationship of trust and cooperation in order to resolve claims of low‑to‑moderate complexity in a timely manner through a fair and proactive process. Manages expectations of claimants throughout the claims process by maintaining regular follow‑up contact and delivering on commitments made to resolve claims in a timely manner and fair process. Communicates with clients, third‑party claimants, witnesses, health‑care professionals, law enforcement personnel and forensic experts with respect to their role, rights and responsibilities in the claim process in order to establish and maintain their cooperation and/or collaboration. Builds trust and business relationships with Plaintiff Counsel to resolve claim files in a timely manner through a fair, reasonable and professional manner through good communication. Proactively manages and collaborates with Defence Counsel in partnership around all established claims handling and best practices. Completes all required reports and all notepad entries in a timely manner. Generally works in an office environment, however some travel is expected to attend various out‑of‑office meetings such as mediations, JDRs or other various meetings. Driving and travel as required. May include occasional or frequent overnight travel and/or travel to other locations. Job Requirements Minimum of 1–2 years of insurance adjusting experience. Preference given to those who have AB or BI experience. Strong understanding of the insurance industry and the related legal environment. Can prioritize and complete all claims handling related activities around the availability and accessibility of clients, third‑party claimants, witnesses, health‑care professionals, law enforcement personnel and forensic experts as required. Superior interpersonal and communication skills. Strong client service orientation. Excellent organization and time‑management skills. Effective analytical skills and detail‑oriented. Strong negotiation skills. Can adapt effectively to a changing environment. Can function effectively in a fast‑paced, multi‑faceted environment. Can work independently and with minimum supervision. Preference given to those who have or are actively pursuing their CIP designation and/or other relevant continuing education. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Finance and Sales Industries Banking #J-18808-Ljbffr