technical support specialist
2 weeks ago
Job DetailsDurée de l'emploi : PermanentLangue de travail : AnglaisHeures de travail : 40 hours per weekEducation : Bachelor's degreeExpérience : 5 years or moreWork site environmentIndustrial / commercial (general)TasksEstimate or quote prices, credit or contract terms, trade-in allowances, warranties and delivery datesRead blueprints to determine dimensions of structure or system and material requirementsAssess client's needs and resources to recommend the appropriate goods or servicesDevelop reports and proposals to illustrate benefits from use of good or serviceDeliver sales presentationsUse sales forecasting softwareEstimate or quote prices, credit or contract terms, warranties and delivery datesProvide input into product design where goods or services must be tailored to suit client's needsConsult with clients after sale to provide ongoing supportReach to clients after sale or signed contracts to provide ongoing supportReview and adapt information regarding product innovations, competitors and market conditionsTrain customers' staff in the operation and maintenance of equipmentProvide clients with presentations on the benefits and uses of goods or servicesResolve product and service related problemsTroubleshoot problems related to equipmentAdvertise and / or promote products, sales or servicesProvide customer serviceSupervise activities of other technical sales specialistsDesign electrical and electronic components, systems and equipmentConduct training sessionsSupervision1 to 2 peopleType of productIndustrial suppliesComputer and technology knowledgeJiraPresentation softwareSalesforceWord processing softwareElectronic mailSpreadsheetDatabase managementMS ExcelMS OfficeMS OutlookMS PowerPointMS WordAdobe SuiteZendeskEnterprise resource planning (ERP) softwareParts specializationHardwareSpecialization or experienceGreen economy sectorSales experienceElectrical and electronic equipmentTrade showsSecurity and safetyReference requiredWork conditions and physical capabilitiesFast-paced environmentWork under pressureTight deadlinesAttention to detailSittingPersonal suitabilityClient focusEfficient interpersonal skillsExcellent oral communicationExcellent written communicationOrganizedReliabilityTeam playerFlexibilityInitiativeCreativityPositive attitudeGreen jobInvolves duties and responsibilities that lead to positive environmental outcomesWorkplace informationHybridHealth benefitsDental planDisability benefitsHealth care planParamedical services coverageVision care benefitsFinancial benefitsBonusLife insuranceRegistered Retirement Savings Plan (RRSP)Long term benefitsLong-term care insuranceOther benefitsFree parking availableLearning / training paid by employerOn-site amenitiesOn-site recreation and activitiesPaid time off (volunteering or personal days)Team building opportunities #J-18808-Ljbffr
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