Senior IT Help Desk Lead — Mentorship

3 weeks ago


Cambridge, Canada Integra Full time

A leading IT solutions company in Canada is seeking a Senior IT Help Desk Analyst to manage help desk operations and mentor junior technicians. The role requires deep technical expertise, leadership skills, and a commitment to customer service excellence. Responsibilities include resolving technical issues, overseeing network troubleshooting, and collaborating with various teams. The ideal candidate has at least 5 years in IT support, strong knowledge of Microsoft 365, and excellent communication skills.
#J-18808-Ljbffr



  • Cambridge, Canada Integra Full time

    Join to apply for the Senior IT Help Desk Analyst role at Integra. Position Overview At Critical Project Services, we are dedicated to delivering exceptional IT support and driving continuous improvement across our technology landscape. We are seeking a Senior IT Help Desk Analyst to lead and enhance our help desk operations, mentor junior technicians, and...


  • Cambridge, Ontario, Canada Integra Full time $60,000 - $90,000 per year

    Position OverviewAt Critical Project Services, we are dedicated to delivering exceptional IT support and driving continuous improvement across our technology landscape. We are seeking a Senior IT Help Desk Analyst to lead and enhance our help desk operations, mentor junior technicians, and serve as a key liaison between IT and business stakeholders. This...


  • Cambridge, ON NE A, Canada M2S Group Full time $80,000 - $120,000 per year

    Position Overview:At Critical Project Services, we are dedicated to delivering exceptional IT support and driving continuous improvement across our technology landscape. We are seeking a Senior IT Help Desk Analyst to lead and enhance our help desk operations, mentor junior technicians, and serve as a key liaison between IT and business stakeholders. This...

  • Help Desk Analyst

    7 days ago


    Cambridge, Canada Southbridge Care Homes Full time

    Position: Help Desk Analyst **Job Description**: We are seeking a Help Desk Support Specialist with experience in O365, Azure AD, Intune and PointClickCare. As a Help Desk Support Specialist, you will provide technical support to end-users and resolve their IT-related issues. You will be responsible for ensuring that all end-users are able to use the...


  • Greater Kitchener-Cambridge-Waterloo Metropolitan Area, Canada CompuMed Solutions Full time

    The IT Support Supervisor oversees daily IT support operations across both office and production environments. This role ensures all employees, from administrative staff to production teams, receive timely, effective, and customer-focused technical assistance. The Supervisor manages Help Desk staff, prioritizes support tickets, drives continuous improvement...


  • Greater Kitchener-Cambridge-Waterloo Metropolitan Area, Canada CompuMed Solutions Full time

    The IT Support Supervisor oversees daily IT support operations across both office and production environments. This role ensures all employees, from administrative staff to production teams, receive timely, effective, and customer-focused technical assistance. The Supervisor manages Help Desk staff, prioritizes support tickets, drives continuous improvement...


  • Greater Kitchener-Cambridge-Waterloo Metropolitan Area, Canada CompuMed Solutions Full time $60,000 - $85,000 per year

    The IT Support Supervisor oversees daily IT support operations across both office and production environments. This role ensures all employees, from administrative staff to production teams, receive timely, effective, and customer-focused technical assistance. The Supervisor manages Help Desk staff, prioritizes support tickets, drives continuous improvement...

  • Front Desk Staff

    4 weeks ago


    Cambridge, Canada ShuttlePro Badminton Full time

    Front Desk Staff Front Desk Staff will be responsible for greeting visitors, managing check‑in and reservations, answering phone calls, providing information about facilities and services, and addressing customer inquiries. Additionally, the role will include light administrative tasks and maintenance of the reception area. Qualifications Strong Customer...


  • Cambridge, Canada AFIMAC Canada Full time

    _ **Responsibilities** - Install and configure software and hardware, adhering to department standards. - Set up accounts, with a preference for experience in Active Directory and O365 Administration. - Conduct onsite and remote troubleshooting through advanced diagnostic techniques. - Resolve technical hardware and software issues efficiently and provide...

  • Operations Manager

    7 days ago


    Cambridge, Canada Cambridge Self Help Food Bank Full time

    The Cambridge Food Bank is seeking an **Operations Manager** for our day-to-day facility and logistics operations. This is _not_ a desk job — we're looking for someone who’s ready to roll up their sleeves and jump in wherever needed. You might be unloading a truck in the warehouse one moment, supporting participants in the food hamper room the next,...