Inventory Control Coordinator

Join our team Metro Supply Chain is a strategic supply chain solutions partner to some of the world’s fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data-driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 19 million square feet operating out of more than 175 sites across North America and Europe with a team of 9,000, it is one of Canada’s largest privately owned supply chain solutions companies. Metro Supply Chain is a 2024 winner of the Canada’s Best Managed Companies program, recognized for its strategic expertise, culture of innovation and commitment to its people and local communities. SUMMARY Reporting to the Operation Manager, the Inventory Control Coordinator will be responsible for maintaining a high level of inventory accuracy through a robust cycle count process, continuous training of users and transaction audits. SHIFT: Monday to Friday 9:00am-5:00pm RESPONSIBILITIES Maintains inventory accuracy, both physical and systematically by monitoring, validating and tracking inventory moves associated with all processes. Investigates and escalates inventory discrepancies and strives to continuously refine procedures and processes to improve quality and accuracy. Ensures accurate set-up, maintenance and adherence of Warehouse Management System (WMS) including but not limited to item master, part footprints, location maintenance, replenishment and cycle counts. Schedules, coordinates and performs planned cycle counts, count‑nearzero, and physical counts in accordance with internal policies and customer requirements. Investigates inventory variances, adjusts inventory records if necessary, determines root cause and recommends corrective action. Coordinates control of damaged and defective product and customer claims, ensuring any inventory changes are accounted for and properly processed to the expectations of the customer. Provides feedback and where necessary, reports to management regarding operational accuracy from the results of inbound and outbound audits, inventory counts, and system related user errors. Communicates with management and customer regarding inventory issues including the existence, cause and resolution of inventory variances. Provides communication and suggests inventory and process related improvements. Works closely with operations team to control inventory flow and placement to maximize efficiency. Reports inventory control activity and performance results as further defined by management and customer service level agreements EXPERIENCE Excellent communication skills both written and verbal Good computer skills (MS Office) Service orientated with strong customer service skills and commitment to quality of work Good mathematical skills Organized and shows strong attention to detail Problem solving skills with the ability to seek alternative solutions Ability to adapt to changes quickly, as well as, work under time pressures Ability to lift 30lbs – 50 lbs Able to stand throughout the day Ability to be flexible in daily work assignments Ability to develop and maintain relationships with team members Thorough knowledge and adherence to company policies and procedures Approachable, positive interpersonal style Capable of working independently and as part of a team COMPETENCIES Customer Centity Fostering Culture Collaboration Problem Solving & Decision Making Managing Through Change Developing Self & Others Planning & Results Orientation Communication Always Improving Mindset Business & Financial Savvy EDUCATION Completion of secondary school is preferred College diploma in Logistics Management is an asset. Why Join Us Work in an environment where safety is our first priority The opportunity to build a career with a growing company Medical, dental, and vision coverage for you and your family Life and disability insurance Wellness programs to support your family’s well‑being A Retirement Savings Program with a company match Company team wear allowance Employee Appreciation Day Company sponsored social events Community volunteering We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals. Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team. #J-18808-Ljbffr