Facilities Ambassador
3 weeks ago
The Facility Ambassador delivers exceptional client experiences through proactive engagement and hospitality-focused service across designated properties. This client-facing role strengthens partnerships between JLL, service providers, and clients while showcasing your interpersonal talents and service excellence. The ideal candidate combines hospitality passion with relationship-building expertise to elevate both service delivery and professional capabilities.What You'll DoServe as first contact for all client inquiries and feedback, respond to requests within one business day with personal follow-up, and build lasting relationships with employees and guests through hospitality-focused serviceMaintain visible presence with minimum two hours daily in reception and floor walks, manage workspace readiness including conference rooms, pantries, and common areas, and arrange catering and special event setupsConduct regular service assessments to ensure compliance with agreements and standards, anticipate needs to deliver intuitive service that exceeds expectations, and support continuous improvement through best practice sharing and innovationIdentify and escalate potential risks to prevent operational disruptions, coordinate with facilities management for work orders and day-to-day issues, and distribute landlord notices to appropriate stakeholdersPartner with service providers, security, vendors and landlords as needed, and collaborate across all business lines for integrated service deliveryGuide employees on effective use of workplace resources and technology while enhancing overall workplace experienceContribute to data collection and reporting aligned with client objectives, and perform additional duties as requiredWhat You BringBachelor’s degree or equivalent3 – 5 years’ prior experience in hospitality, facility / property management, operations and/or knowledge of commercial real estate, preferredExceptional customer service skills with a passion for hospitalityHighly collaborative with strong interpersonal skills and track record of excellent internal and external customer serviceAbility to work independently – strong prioritization and time management skills, with an ability to manage multiple priorities and deliver results in a fast-paced environmentExcellent verbal and written communication skills with the ability to communicate professionallyProficient skills in Microsoft Office Suite. (Excel, Word, PowerPoint, Visio, and Outlook)What's In It For YouJoin an industry leader and shape the future of commercial real estateDeep investment in cutting-edge technology to power your workComprehensive and competitive benefits planA supportive, caring and diverse work environment designed for your growth and well-being #J-18808-Ljbffr
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Facilities Ambassador
5 days ago
Toronto, Canada JLL Full time**JLL empowers you to shape a brighter way**. The Facility Ambassador is responsible for delivering an exceptional client experience every day through enhanced engagement, proactive communication and high touch service within a select portfolio of properties. The Facility Ambassador will be expected to increase the level of engagement and partnership...
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Facilities Ambassador
3 days ago
Toronto, Canada JLL Full timeAbout JLL - We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an...
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Facilities Ambassador
3 weeks ago
Toronto, Canada JLL Full timeJLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they...
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Facilities Ambassador
4 weeks ago
Toronto, Canada JLL Full timeJLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they...
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Facilities Ambassador
4 weeks ago
Toronto, Canada Jones Lang LaSalle Incorporated Full time**JLL empowers you to shape a brighter way**.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they...
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Facilities Ambassador
3 weeks ago
Toronto, Canada Jones Lang LaSalle Incorporated Full time**JLL empowers you to shape a brighter way**.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they...
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Facilities Ambassador
3 weeks ago
Toronto, Canada Jones Lang LaSalle Incorporated Full time**JLL empowers you to shape a brighter way**.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they...
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Facilities Ambassador
3 weeks ago
Toronto, Canada Jones Lang LaSalle Incorporated Full time**JLL empowers you to shape a brighter way**.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they...
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Facilities Ambassador
4 weeks ago
Toronto, Canada JLL Full timeThe Facility Ambassador delivers exceptional client experiences through proactive engagement and hospitality-focused service across designated properties. This client-facing role strengthens partnerships between JLL, service providers, and clients while showcasing your interpersonal talents and service excellence. The ideal candidate combines hospitality...
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Facilities Ambassador
3 weeks ago
Toronto, Canada JLL Full timeThe Facility Ambassador delivers exceptional client experiences through proactive engagement and hospitality-focused service across designated properties. This client-facing role strengthens partnerships between JLL, service providers, and clients while showcasing your interpersonal talents and service excellence. The ideal candidate combines hospitality...
