Technical Consultant

Job Overview Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Role Summary We are seeking a Technical Consultant to join our Customer Success team. In this role, you will be engaging with our customers post‑sales to develop software solutions on the Appian platform. These applications help companies drive digital transformation and competitive differentiation. Your primary responsibility will be to work throughout the entire project life‑cycle to define, design, develop and implement custom software solutions using Appian’s low‑code platform for our commercial clients. This includes working within an agile environment to understand our client’s business processes and technical needs, launch new relational data models in production, and develop APIs to integrate with multiple systems. You will also collaborate with clients’ technical teams and business users throughout the software development life‑cycle and drive adoption by empowering clients to become self‑sufficient in building process applications on their own. Location / Remote Remote based out of Toronto. Responsibilities Work with clients to define business processes and gather functional and technical system requirements. Acquire and interpret business and technical stakeholder inputs to shape functional specifications. Participate in agile ceremonies including pair programming, stand‑ups, planning sessions, and sprint reviews. Design and implement relational data models in Appian and develop necessary APIs using REST, SOAP, JDBC, and web services. Apply software testing practices such as test‑driven development and automated test suites within a continuous integration framework. Collaborate with client technical teams to ensure integration flows and data quality across systems. Educate and mentor clients on the use of Appian, fostering self‑sufficiency in process application development. Support customer engagement through occasional travel (up to 20%). Qualifications 1+ years of experience with hands‑on software development or technical consulting. Proficiency in object‑oriented programming and relational database design; strong SQL skills (queries, joins, views). Experience building products using agile methodologies. Knowledge of software testing practices (test‑driven development, automated test suites, CI/CD). Experience with integration technologies such as REST, SOAP, JDBC, and web services. Familiarity with cloud platforms (AWS, Google Cloud) and containerization (Elastic Containers) is preferred. B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics, or a related field. Excellent communication skills, passion for technology, continuous learning, and a desire to ask “why” and solve the right problems. Willingness to travel up to 20% for client engagement. Tools & Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department‑specific training. Continuous learning is a central focus, with dedicated mentorship and the First‑Friend program as widely used resources. Growth Opportunities: Appian offers a variety of development opportunities, including a leadership program for aspiring managers, a library of specialized department training via Appian University, skills‑based training, and tuition reimbursement for further education. Community: You will be immersed in our inclusive community from day one, with eight employee‑led affinity groups that build stronger internal and external networks and support outreach initiatives. About Appian Appian is a software company that automates business processes. The Appian AI‑Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world’s most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences. Equal Opportunity Statement Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. #J-18808-Ljbffr