Full Time Community Program Coordinator

1 day ago

Hamilton, Canada Mohawk College Full time
b>Program Manager, Community Studies

Status: Full Time

Hours: Monday to Friday; p>Home Campus: Fennell (hybrid work arrangements)

We believe the rich diversity among our students and the communities we serve should be reflected within our workforce. As educators, we believe it is important to act and show leadership in advancing the principles of reconciliation, equity, diversity, and inclusion in our community.

The Program Manager, Community Studies is responsible for the strategic planning, academic quality, scheduling, interacting with students, enrolment management, bridging to College services and operations of the portfolio, which includes the delivery of a diverse mix of the CICE and Career Pathways programs.Management of the portfolio includes overseeing academic activities including scheduling; filling shifts for a staff of Learning Facilitators, hiring and recruitment, academic experience courses/delivery, and bridging to college services. All full-time and part-time support staff will report directly to the Program Manager.The Program Manager provides administrative and operational support for course/program delivery, assisting the Associate Dean with the recruitment and support of faculty and support staff, forecasting and monitoring projected resource needs and networking with college departments, School Boards, the community and stakeholders to identify opportunities, service gaps and needs.Academic Leadership In consultation with the Associate Dean, initiates, leads and manages annual and multi-year plans and projects to enhance service deliveries and department operations.Manages all full-time and part-time CICE and Career pathways support staff.Oversight of scheduling support staff and filling shifts as required in CICE and Career Pathways programs.Liaison with College & Students services (Student Rights & Responsibilities Office (SRRO), counseling, ALS, security, residence, etc.) to support inclusion of CICE and Career Pathways students across campus.Oversight of the academic experience courses/delivery for the CICE program.Onboarding full-time and part-time support staff in CICE and Career Pathways programs, through the delivery of multi-faceted training including Mohawk College policies and procedures, processes and systems, CTLI supports, MyCanvas, etc.In collaboration with the Associate Dean, ensuring students adhere to college policies (Academic Dishonest, Rights and Responsibilities, Student Conduct, IT).Supporting Academic coordinators to manage student behaviours and expectations and ensure all College policies are followed.Supporting the implementation and execution of quality assurance and development initiatives for service deliveries and academic programs.Engaging in networking, outreach and negotiation to registration growth in the CICE and Career Pathways programs. Network with academic areas and programs to plan and implement academic experience courses for students.Network with college and student services to develop effective practices to support students across campus.Other duties and projects, as required Minimum of 5 years of relevant experience which includes industry specific work experience and experience with learning management system(s), adaptive technology, and human resources management.Strong interpersonal skills and conflict management.Strong critical and creative thinking skills.Solid negotiation, conflict resolution and team building skills.Familiarity with external professional organizations (e.g. regulatory, accreditation) and related legislation (i.e. WHMIS, Human Rights, Harassment Policy, Privacy Act, etc.).Advanced knowledge of MS Office.Demonstrated commitment and understanding of human rights, equity, diversity, inclusion, and accessibility.The ability to communicate and work effectively with diverse students, employees, and communities.Progressive vacation plan starting with 22 vacation days per year plus holiday closure.Defined Benefit pension plan (CAAT) with contributions matched by Mohawk College.Annual employee performance incentive program.Comprehensive benefits package including health, dental, vision, paramedical services (massage therapy, acupuncture, naturopath, psychotherapy and psychology), short-term and long-term disability.

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