Senior Manager, Quality Assurance Automation

2 weeks ago


Toronto, Canada Scotiabank Full time

Senior Manager, Quality Assurance Automation – Cards Engineering Join to apply for the Senior Manager, Quality Assurance Automation – Cards Engineering role at Scotiabank. Role Overview The Senior Manager, Testing Automation plays a pivotal leadership role in driving the automation strategy and execution across the Cards Engineering suite. This role leads a team of automation engineers and QA professionals, ensuring the delivery of high‑quality, scalable, and reliable systems through modern testing practices. Responsibilities Define and execute a comprehensive automation roadmap aligned with Cards Engineering objectives. Champion shift‑left testing, CI/CD integration, and test‑driven development practices. Collaborate with Product Owners, Scrum Masters, and Engineering Leads to embed automation into Agile workflows. Drive adoption of modern automation frameworks and tools across squads. Oversee automation efforts for production support, including regression suites, health checks, and defect validation. Partner with Site Reliability Engineering (SRE) and DevOps to ensure robust release automation and operational resilience. Implement proactive monitoring and automated regression testing to minimize incidents. Establish and enforce automation standards, frameworks, and best practices. Provide oversight for automation coverage in large, complex projects, ensuring alignment with business and technical requirements. Maintain deep knowledge of banking systems, automation architecture, and evolving technologies. Govern test strategies and provide oversight for testing of large projects. Participate in process to establish objectives, strategies and plans for the Testing area of QA. Ensure compliance with regulatory and security requirements while promoting efficiency and scalability. Coordinate with the Senior Manager, QA to enhance automation coverage and effectiveness. Prioritize system reliability and proactively identify risks through exploratory testing, automation, and performance monitoring. Monitor and report on test execution metrics, defect trends, and automation effectiveness. Collaborate with the Cards Engineering QA leadership to continuously enhance tooling and automation effectiveness. Lead, coach, and mentor automation engineers and QA staff. Conduct performance reviews, identify skill gaps, and implement training plans. Promote continuous improvement through retrospectives, metrics analysis, and industry benchmarking. Act as a trusted advisor to senior leadership on automation strategy, quality risks, and release readiness. Collaborate with cross‑functional teams to manage dependencies and ensure timely delivery. Support UAT automation and coordination, ensuring alignment with business expectations. Qualifications Bachelor’s degree in computer science, engineering, information technology, or a related field (preferred). Certifications (preferred): ISTQB Certified Tester, Certified Agile Tester (CAT), Certified ScrumMaster (CSM) or equivalent Agile certification, Automation Tool Certifications (e.g., Selenium, UFT). Advanced understanding of functional operation of banking applications and interfaces including Credit Card and Debit Card systems. Proven experience leading QA teams in Agile environments with strong knowledge of Scrum, Kanban, and/or SAFe principles. Expertise in QA methodologies, automation frameworks, and performance testing. Strong understanding of production support processes, system reliability engineering, and DevOps practices. Experience managing testing projects involving business applications with Web interfaces, GUI, and legacy systems. Ability to design and review UAT test plans, assign and validate test documentation, and ensure optimal resource utilization. Strong leadership, communication, and decision‑making skills. Ability to manage multiple priorities in a fast‑paced, dynamic environment. Benefits Diversity, Equity, Inclusion & Allyship initiatives. Accessibility and Workplace Accommodations. Upskilling through online courses, cross‑functional development opportunities, and tuition assistance. Competitive Rewards program including bonus, flexible vacation, personal and sick days. Community Engagement opportunities. Location Canada : Ontario : Toronto Scotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted. #J-18808-Ljbffr



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