Assistant Store Manager Overnights
3 weeks ago
Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
Selling and Service- Understands organizational objectives and makes decisions in partnership with the Store Manager and Associate Manager(s) that align with Company priorities and values.
- Enforces sales strategies, initiatives and growth across all categories.
- Works with Store Manager and/or Associate Manager to flex store business strategies and personal selling techniques to contribute to overall store and financial results.
- Communicates sales/productivity goals for the team in partnership with the Store Manager and/or Associate Manager(s).
- Holds sales team accountable for personal productivity.
- Demonstrates confidence when leading the team and managing the store.
- Acts as advocate for the team and Brand.
- Is adaptable and flexible to change.
- Creates short and long-term strategies to achieve personal metrics and performance.
- Recognizes and values individual performance and communicates appropriately.
- Evaluates performance of all associates and provides consistent and timely feedback.
- Resolves performance problems using appropriate communication techniques.
- Works with the Store Manager and Associate Manager(s) to create a talent bench strength.
- Recruits, interviews, on boards and works closely with the Store Manager on strategies to retain top talent.
- Manages daily operational tasks according to Coach standards.
- Maintains interior and exterior upkeep of the building.
- Understands and uses all retail systems and reporting tools.
- Adheres to all retail policies and procedures.
- Leverages Coach’s tools and technology to support relationship building.
Experience: At least 1 year of previous management experience in a luxury retail service environment preferable. Technical: Proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook). Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.)
Schedule: Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, and busy seasons.
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
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