Casual - Customer Care Coordinator
4 weeks ago
OverviewJoin to apply for the Casual - Customer Care Coordinator role at Johnston Group Inc.Johnston Group provides employee benefit solutions to over 30,000 companies, ranging from one employee to thousands across various product lines, including Chambers of Commerce Group Insurance Plan, Canada’s #1 employee benefits plan for small businesses. JG is a platinum member of Canada’s Best Managed Companies and was named one of Manitoba’s Top Employers. We support a positive work atmosphere where we value the diversity in the people we serve and are looking for talent who will contribute to our diverse and inclusive workplace; where individual differences are recognized, appreciated, and respected. JG believes in giving back and contributes significantly to local health, arts, sports, and other community organizations. What you’ll do Our Customer Care team is the first point of contact for our customers. For many of our clients and their employees, this will be their first experience with Johnston Group, and our goal is to exceed their expectations of our industry-leading customer service. Only those candidates who have a true passion for delivering a superior customer experience should apply. You will be responsible for responding to incoming phone, email, and chat inquiries regarding plan information, coverage, status etc. You will receive extensive product knowledge training. Remote position – hardware provided Customizable schedule – work between 3 and 35 hours a week (after completing training) Must be available for 3 to 6 months of full-time, in-person training weekdays from 8 a.m. to 4 p.m. Full-time, in-person training begins on date of hire. To be eligible for this part-time casual arrangement you must be: At least 18 years of age Legally eligible to work in Canada Living in Winnipeg or surrounding area for the full duration of your work term Qualifications Outstanding verbal and written communication skills, ability to effectively convey information and build relationships Exceptional customer service skills and strong active listening skills Ability to multitask and navigate multiple computer programs simultaneously while speaking on the phone Ability to act with care and professionalism in challenging or sensitive situations Eagerness to learn and determination to succeed Ability to deal with complex inquiries and independently make decisions to solve concerns for our customers Ability to self-motivate and prioritize time-sensitive deadlines, stay composed and organized in a fast-paced environment Proficient in Microsoft Office (Word, Excel, PowerPoint) Customer service experience (inbound contact center, retail, hospitality) is considered an asset Bilingual French is considered an asset JG welcomes the opportunity to provide accommodation throughout the selection process. Please contact us to discuss your requirements by email at human.resources@johnstongroup.ca or by phone at 204-774-6677, ext 205. Get notified about new Customer Service Coordinator jobs in Winnipeg, Manitoba, Canada. Referrals increase your chances of interviewing at Johnston Group Inc. by 2x #J-18808-Ljbffr
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Winnipeg, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Johnston Group Inc. Full timeA prominent employee benefit solutions provider seeks a Casual Customer Care Coordinator to join its team in Winnipeg. In this remote role, you will respond to customer inquiries via phone, email, and chat, providing exceptional service and support. Strong communication skills, the ability to multitask, and customer service experience are necessary. This...
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Remote Customer Care Coordinator
4 weeks ago
Winnipeg, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Johnston Group Inc. Full timeA leading healthcare solutions provider is seeking a Customer Care representative. In this role, you'll be the first point of contact for clients, providing exceptional support via phone, email, and chat. Candidates should have strong communication skills and a customer-focused mindset. This part-time casual position offers flexibility in hours once training...
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Remote French Care Coordinator
4 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Mellie Care Ltd. Full timeA innovative care solutions provider in Canada is seeking a Bilingual French Care Coordinator to support families in managing care for their children or older loved ones. This role involves developing care plans, providing resource navigation, and maintaining client relationships. The ideal candidate has a Bachelor's degree in a relevant field, extensive...
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Care Planner and Relationship Coordinator
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Oakville, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern, Canada Angels My Way Home Care Full timeOverviewCare Planner and Relationship Coordinator role at Angels My Way Home Care – Oakville, ON.About Us: Angels My Way Home Care is a trusted provider of personal support worker (PSW) services dedicated to enhancing the lives of seniors and individuals requiring home care support. We are seeking an experienced Care Planner & Relationship Coordinator to...
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Scheduling Coordinator
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Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada The Care Company Full timeGet AI-powered advice on this job and more exclusive features. A Better Life for Those at Home Our mission is simple: help people stay safe, supported, and connected at home. Through our Make Each Day Count philosophy, we help clients return to the hobbies, activities, and daily routines they love. We are currently hiring a Remote Client Scheduling...
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Winnipeg, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada ZayZoon Full timeTeam Lead, Customer Care – ZayZoon Join us to be a Team Lead in our Customer Care department and help drive our KPIs toward our mission of saving 10 million employees $10 Billion. Who We Are At ZayZoon, we create a financial empowerment platform that helps businesses of all sizes improve employee financial wellness. We’ve helped 74% of customers reduce...
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Remote Home Care Coordination Specialist
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Halifax Regional Municipality, Toronto, Halifax, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna,, Canada Kindred Home Care Full timeA caring home support service in Halifax is seeking a Care Support team member to handle communication, scheduling, and customer support. The ideal candidate has secondary education, 2+ years experience in customer service, and excellent communication skills. This remote role requires someone adaptable to a dynamic environment and willing to work on call...
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Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada The Care Company Full timeA home care service provider is seeking a Remote Client Scheduling Coordinator for part-time evening shifts. The role involves managing schedules for caregivers, communicating with clients, and using AlayaCare software. Candidates should have a Secondary School Diploma and 2+ years of customer service experience in healthcare. This position offers...
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Haccp Coordinator
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Toronto, Canada HACCP Coordinator Full time6:30am to 3:30pm A major food manufacturing company in South Etobicoke seeking HACCP Coordinator to maintain, implement and access the HACCP, SQF policies and procedures. HACCP **Primary Duties & Responsibilities** Responsible for document control Oversee change control procedure (documents and SOP’s) Review and maintain existing standard operating...
