Bilingual IT Help Desk Specialist 24/7 Onsite Support

4 weeks ago


Calgary, Canada HCLTech Full time

A global IT services company is seeking a Service Desk Specialist to join its IT support team in Calgary, Alberta. The ideal candidate will possess technical skills in troubleshooting hardware and software, have experience in IT support, and be fully bilingual in English and French. This position involves providing first-level technical support, handling service requests via ServiceNow, and participating in continuous improvement initiatives. The role requires on-site work and supports a 24×7 operational environment.
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