Director - Full Time / À Temps Plein

4 weeks ago


Markham, Canada Sentrex Health Solutions Inc. Full time

Virtual ON
Virtual Ontario
3-250 Shields Court
Markham, ON L3R9W7, CAN

Work Arrangement: Hybrid (2-3 days/week in office)

A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in-house creative agency, and experienced, cross-functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services.

Come and join our team But first, let us tell you why we love working here:

  • We are 100% Canadian with locations across the country
  • State-of-the-art facilities to provide high-quality products and services
  • The opportunity to be a part of a winning, high-performing team
  • Collaborative, engaging workplace culture – we are passionate about our people
  • Flexible working environment that promotes a healthy work-life balance
  • Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued
  • High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered throughout the year
  • Quarterly virtual social events

The Opportunity:

Under the direction of the Senior Director, Patient Programs, the Director, Patient Programs is responsible for participating and overseeing the strategic, budgetary, and operational activities of the Specialty Services programs. The Director is responsible for the operation of our full range of services for specific programs. The Director will participate in related projects and perform functions as may be required, from time to time.

A Day in the Life (What you will do here):

  • Program Staff Management & Strategic Oversight (Program dependent, coaching, performance management).
  • Direct the efforts of the team in developing project plans for the business owner.
  • Present strategic and operational plans for the development of key business units, continued company growth and profitability.
  • Make recommendations in the development of long-term strategies.
  • Participate in strategic and tactical planning sessions.
  • Provide strategic direction and influence key program decisions ensuring best outcomes.
  • Ensure ongoing profitability of Portfolio of Programs.
  • Oversee Program Specific Material Development (WI's, guidance documents).
  • Manage the financials of the department, in conjunction with finance.
  • Develop RACI for each program (manage the roles of PM/CSM).
  • Ensure Program and Customer Service Excellence (employees and clients).
  • Business Development (Networking, research, stakeholder relations).
  • Lead proposal-writing, contracting, assist in client presentations and pricing.
  • Take a primary role in establishing/assigning appropriate account management implementation.
  • Oversee QMS (Capa/ Deviations/ Quarterly updates/ key contact for Director, Quality).
  • Understand and manage all issues in a manner that is consistent with the Sentrex Mission, Vision, Values and Brand.
  • Responsible for all talent management, team motivation, career development and succession planning strategies for team members.
  • Ensure a continuous improvement culture is established and encouraged.
  • Provide additional support with other duties or projects as may be relevant to this role.
  • Perform other duties as may be relevant to the role.
  • Additional duties as determined by your Manager.

What you need to ensure you are set up for success:

  • University degree in applicable field.
  • Broad knowledge and training in the fields of business administration, accountancy, sales, marketing, or similar vocations.
  • 7 years of relevant experience, 5 years in a progressive management role.
  • Experience in the pharmaceutical industry considered an asset.
  • General knowledge of reimbursement, patient assistance programs, database elements, functionality and operational policies and processes.
  • Understanding of the direction of technology, trends and strategic business impact on key clients.
  • Dynamic leader who can energize multi-disciplinary work teams to learn and apply new skills and/or techniques that respond to business needs.
  • Knowledge of full-service call center programs.
  • Ability to interpret financial data and manage a budget. Strong customer/client management background.
  • Exceptional project management skills with experience in organizing, planning and executing projects from vision through to implementation.
  • Good analytical, conceptual, and problem-solving skills with a demonstrated track record of new concept development for various projects.
  • Critical thinking skills, creative and innovative solutions to internal or external client needs.
  • Strong interpersonal and leadership skills; ability to develop and grow talent.
  • Strong organizational agility: ability to manage teams through change and lead by example.
  • Strong analytical and mathematical skills.
  • Strong competency of business acumen.

What makes you a great fit for this team:

  • Your commitment to providing a high level of service to your internal and external clients.
  • You are highly adaptable with a track record of success during times of growth and organizational change.
  • You have a proven track record of developing trust and influence at multiple levels.
  • You demonstrate an impactful and candid communication style.
  • You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders.

We value our employees Our permanent full-time employees are provided with a:

  • Competitive Salary and generous vacation entitlement
  • Wellness Program (5 paid days off for your well-being)
  • Paid Sick Days
  • Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
  • Employee & Family Assistance Program

Sentrex Health Solutions is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture.

We encourage you to apply and accept all applications. We realize that not every candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you

Accommodations can be made available upon request for those candidates taking part in the selection process.

#J-18808-Ljbffr

  • Markham, Canada McDonald's Full time

    **Équipier/ère à temps plein** Nous sommes bien plus que simplement votre restaurant local. Nous sommes un regroupement de propriétaires dévoués de petites entreprises. Le saviez-vous? D’un océan à l’autre, nous offrons chaque jour de délicieux choix alimentaires à plus de 2,5 millions de personnes dans plus de 1 400 restaurants, et nous...


  • Markham, Canada Runway Health Full time

    We are looking for a full-time clinic administrator. Previous experience in a health-care setting with a physiotherapy or chiropractic clinic would be an asset. **Runway Health** is a health clinic located in the hart of Markham Village which provides the following services: - _Physiotherapy_ - _Registered Massage Therapy_ - _Chiropractic_ -...


  • Markham, Canada Brown & Brown Inc Full time

    h3>Insurance Marketing Specialist Time Type: Full time Brown & Brown Canada has an exciting opportunity available for a Commercial Marketer supporting our Markham & Toronto team!Prepare New Business Coverage Analysis with different options for the Client Advisor (CA) to review and present to clients for binding.Retrieve applications and underwriter...


  • Markham, Canada Black & McDonald Limited Full time

    p>Position Title : Health, Safety and Environmental (HSE) Administrator - Corporate HSE Structure : Full-time, hybrid, primarily office-based BUILD YOUR CAREER AT BLACK & MCDONALD Black & McDonald is an integrated, multi trade service provider that safely delivers high quality construction, facilities management, and technical solutions. With over 100 years...


  • Markham, Canada Oxford Learning Centres, Inc. Full time

    **Full-Time Education Coordinator Wanted**: Want to add rockstar to your job title? Searching for more meaning in your career? Look no further! Helping kids realize their dreams and overcome school challenges is passionate work. **Oxford Learning Markham East** is looking for a dynamic and motivated Education Coordinator to help students find their way to a...

  • Regional Manager

    6 months ago


    Markham, Canada Extendicare Full time

    **Job Description**: The Regional Manager is responsible for the effective and efficient delivery and sustainability of Programs, Training & Development and Quality within the Long Term Care homes, as well as the implementation and sharing of policies/programs to ensure the highest standard is met as it pertains to Revera’s policies and practices, and...

  • Community Consultant

    2 weeks ago


    Markham, Canada Kinark Child & Family Services Full time

    p>Kinark Child and Family Services has a rich 50-year history serving children and youth through a wide range of evidence-based mental health services that include individual, family, and group counselling. We are on a mission to help children and youth with complex needs achieve better life outcomes with a broader vision of a healthy future for Ontario’s...

  • Full Time Barber

    2 months ago


    Markham, Canada Fade Away Hair Studio Full time

    **Job Overview** At Fadeaway Hair Studio we are looking for a full time motivated barber. Top notch customer service and a positive personality is a must. We prefer a barber skilled in all styles of men's haircuts. **Duties** - Show up to work on time (10 mins before first client of the day) - Provide professional haircuts, shaves, and grooming services...

  • Full-Time Manager

    3 months ago


    Markham, Canada Enercare Inc. Full time

    Posted Wednesday, August 14, 2024 at 4:00 AMProudly Canadian-owned, Enercare is committed to providing the best services, solutions and advice to make customer’s homes as comfortable as they can be. With Enercare Advantage, we provide affordable clean air and water solutions for homes and workplaces. We are committed to operating in an environmentally...

  • Dispatcher (Full Time)

    6 months ago


    Markham, Canada Cardinal Towing Inc., Full time

    Hello! Are you an organized and detail-oriented individual with excellent communication skills? Cardinal Towing is seeking a dedicated Dispatch professional to join our team full time and play a crucial role in our operations. Cardinal Towing is a leading provider of towing and roadside assistance services in the Markham/Stouffville area. Our commitment to...

  • Healthcare Scheduler

    4 weeks ago


    Markham, Ontario, Canada RhynoCare Full time

    About UsRhynoCare is a reputable medical staffing agency dedicated to providing high-quality personnel to healthcare facilities. Our mission is to bridge the gap between professionals and institutions, ensuring excellent patient care.We strive to deliver exceptional services by fostering strong relationships with our clients and candidates alike.Job...

  • Full Time Driver

    4 months ago


    Markham, Canada JITDS Inc. Full time

    **About us** JITDS Inc. is a small business in Markham, ON. We are autonomous and social. Our work environment includes: - Lively atmosphere - Growth opportunities We are looking for an independent driver to work at our two Markham/Toronto locations. Driver will be responsible for picking up and dropping off clients, as well as helping run daily...

  • Dispatcher (Full Time)

    2 months ago


    Markham, Canada Cardinal Towing Inc., Full time

    Hello! Are you an organized and detail-oriented individual with excellent communication skills? We are seeking a dedicated Dispatch professional to join our team full time and play a crucial role in our operations. Cardinal Towing is a leading provider of towing and roadside assistance services in the Markham/Stouffville area (Ontario). Our commitment to...

  • Nanny Full Time

    6 months ago


    Markham, Canada Shellys Nannies Inc Full time

    Job Overview: Family is looking for a full time or part time nanny ideally 2-4 days per week for an infant. Childcare related responsibilities, inclusive of age appropriate activities and meals, cleaning/sanitization, and light tidy up. Qualifications: - Prior experience working with children, minimum 3 years nanny/childcare experience with infants,...


  • Markham, Canada Oxford Learning Centres, Inc. Full time

    **Professeur/tuteur au primaire à temps partiel** Nous recherchons actuellement des enseignants-tuteurs à temps partiel pour un poste dans notre centre d'apprentissage à **Oxford Learning Markham East**. Ce poste est parfait pour toute personne qui aime travailler avec les étudiants, qui aime enseigner les tenants et aboutissants de la langue et qui est...

  • Full-time Server

    3 months ago


    Markham, Canada Sunset Grill Full time

    Prior serving experience is NOT required. **Job Types**: Full-time, Permanent, Casual Pay: $16.55 per hour Expected hours: 20 - 30 per week Additional pay: - Tips **Benefits**: - Store discount Flexible language requirement: - French not required Schedule: - Holidays - Monday to Friday - Morning shift - Weekends as needed Ability to...


  • Markham, Canada Boxgrove Dental Care Full time

    Hello, Looking for Friendly Full time dental receptionist to join our team. Training provided 4 Days per week. Boxgrove Dental Care 905-209-8877 Lisa **Job Types**: Full-time, Permanent **Salary**: $17.00-$21.00 per hour Schedule: - 10 hour shift - 12 hour shift - Monday to Friday - Weekends as needed **Education**: - Secondary School...

  • Dishwasher (Full Time)

    3 months ago


    Markham, Canada Hilton Markham Suites Conference Centre & Spa Full time

    Hilton Toronto/Markham Suites Conference Centre & Spa is currently searching for a high energy, motivated individual to fill the role of Dishwasher. If you are passionate about hospitality - you are the person we are looking for! **The Position**: - Ensures all utensils, dishware, glassware and pots are clean and sanitized - Picks up, loads, washes,...


  • Markham, Canada Boxgrove Dental Care Full time

    Hello, Looking for Friendly Full time dental receptionist to join our team. Training provided 4 Days per week. Boxgrove Dental Care 905-209-8877 Lisa **Job Types**: Full-time, Permanent Pay: $20.00-$23.00 per hour Expected hours: 35 - 40 per week Schedule: - 10 hour shift - 12 hour shift - Monday to Friday - Weekends as needed **Education**: -...

  • Busperson (Full Time)

    6 months ago


    Markham, Canada Hilton Markham Suites Conference Centre & Spa Full time

    Hilton Toronto/Markham Suites Conference Centre & Spa is currently searching for a high energy, motivated individual to fill the role of Busperson in our restaurant, Essence of Unionville. If you are passionate about hospitality - you are the person we are looking for! **What you will do**: The Busser will be responsible for providing consistently...