Client Success Manager
1 week ago
Join to apply for the Client Success Manager (CSM) role at raisin Software raisin is a rapidly growing SaaS company that is built specifically for the nonprofit sector. Our platform supports fundraising efforts for more than 300 causes that work on mental health, animal welfare, food security, disease research, international development, and so much more. We believe in building human‑centred technology that helps charities and foundations raise more while creating meaningful donor experiences. If you love helping clients succeed and love learning a product inside and out so you can guide them, you will feel at home here. About The Role We are looking for a strategic, product‑curious Client Success Manager who thrives on building relationships, guiding clients toward outcomes, and diving into the details of how our platform works. You will manage a group of mid‑market nonprofit clients, lead renewals, and be a trusted advisor who can speak confidently with everyone from day‑to‑day coordinators to executive directors. What You Will Do Serve as the main point of contact for a group of mid‑market nonprofit clients. Own renewals, adoption, and long‑term retention for your accounts. Build a strong understanding of the raisin product and help clients get the most out of it. Translate client fundraising goals into practical digital strategies and recommendations. Present clearly and confidently to all levels of client leadership. Monitor account health, identify risks early, and recommend next steps. Spot opportunities where clients can grow their fundraising efforts or find additional value. Work closely with Product, Support, Marketing, and Digital to advocate for client needs. Contribute to playbooks, processes, and best practices that help us scale client success. Who You Are You build relationships easily and genuinely care about helping clients succeed. You enjoy learning how a product works and love becoming the person others turn to. You balance strategic thinking with a willingness to jump into the details. You communicate clearly and present information in an easy‑to‑understand way. You are curious, proactive, and enjoy solving problems. You feel energized by mission‑driven work and are interested in the nonprofit sector. You can manage multiple clients while staying organized and focused. What You Bring 3–5 years of Customer Success experience in a SaaS environment. Experience owning renewals and driving strong client adoption. Strong communication and presentation skills. Experience working with mid‑market clients who need both strategic support and day‑to‑day guidance. A consultative mindset and the ability to find opportunities that add value. Nice to have experience with nonprofit tech, fundraising tools, CRM systems, or digital marketing. Nice to have bilingual English and French. Why Join Us A mission‑first culture where your work supports meaningful social impact. A supportive and collaborative team that values creativity and initiative. Flexibility, remote‑first work environment. Opportunities for growth as we scale. A chance to contribute to something that matters and enjoy the work along the way. How to Apply If you love helping clients succeed, enjoy becoming the person who knows the product inside and out, and want to work with organizations that make communities stronger, we would love to meet you. #J-18808-Ljbffr
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Client Success Manager
4 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Pancham Full timeGet AI-powered advice on this job and more exclusive features. Direct message the job poster from Pancham Dream career but still hate Mondays? | Gap Coach to high-performing professionals Are you looking for a role that keeps you on your toes, where every day brings new challenges and meaningful impact? Do you thrive in an environment where your ideas matter...
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Client Success Manager
1 week ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Mysystelos Full timeOur Mission, Powering YoursTop-performing businesses know that growth comes from consistently showing up at the right moment with the right conversation. That said, replicating and scaling that across every team and client remains one of the hardest challenges to solve.TelosTouch captures and scales what top performers do best, across teams and clients. Our...
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Client Success Manager
4 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada HONK Full timeHONK is transforming the towing and roadside assistance industry by turning high-stress automotive moments into seamless, brand-enhancing experiences. With the highest customer satisfaction scores in the industry and a continued commitment to digital innovation and excellence, HONK remains a trusted partner for some of the nation’s largest insurers,...
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Client Success Manager
2 weeks ago
Edmonton, Toronto, Montreal, Calgary, Vancouver, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Affirm Full timeJoin to apply for the Client Success Manager role at Affirm. Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without hidden fees or compounding interest. We are seeking a driven and results-oriented Client Success Manager to launch, manage, and expand a portfolio of our ISV partners....
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Client Success Manager
2 weeks ago
Calgary, Toronto, Montreal, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Affirm Full timeJoin to apply for the Client Success Manager role at Affirm. Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm is seeking a driven and results-oriented Client Success Manager to launch, manage, and expand a portfolio of our ISV...
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Client Success Manager
2 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Affirm Full timeJoin to apply for the Client Success Manager role at Affirm Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. What You’ll Do Own and grow a portfolio of ISV partners, focusing on expanding business value, accelerating revenue, and...
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Client Success Manager
2 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Affirm Full timeClient Success Manager Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. What You’ll Do Own and grow a portfolio of ISV partners, focusing on expanding business value, accelerating revenue, and driving new merchant acquisition....
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Client Success Manager
2 weeks ago
Winnipeg, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Affirm Full timeClient Success Manager Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. What You’ll Do Own and grow a portfolio of ISV partners, focusing on expanding business value, accelerating revenue, and driving new merchant acquisition....
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Client Success Manager
4 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Red Light Systems Full timeWe’re looking for a Client Success Manager at Red Light Systems. You’ll be working with small local health clinic owners (Chiros, PTs, etc) to optimize their practices through our proven system on a day in and day out basis. This is a relationship‑building heavy position, with a touch of business coaching and a whole lot of on‑your‑feet...
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Client Success Manager
2 weeks ago
Saskatoon, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Affirm Full timeAffirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm is seeking a driven and results-oriented Client Success Manager to launch, manage, and expand a portfolio of our ISV partners. This individual will be responsible for driving...
