Business Intelligence Analyst

**Omegro Business Unit:**VBU - Helm Operations**Job summary:****Job Description:**At Helm Operations, we build the software that keeps the world’s maritime operations moving. From tugboats in Vancouver Harbour to offshore service vessels in the North Sea, thousands of fleets run their businesses on Helm CONNECT and we don’t take that lightly.But world-class maritime software doesn’t just run on great code, it runs on insight. Data is how our customers make smarter decisions, improve safety, and optimize operations. That’s where you come in.We’re looking for a Business Intelligence Analyst to help us take our embedded analytics product to the next level. You’ll design data models, architect database schemas, and turn complex information into clear, actionable insights. Your work will shape how maritime leaders see their business and how Helm delivers value every day.**Make your impact with a rapidly growing Marine Software business**We’re looking for a new team member to join us as a Business Intelligence Analyst to continue the incredible growth of our embedded analytics product. As our BI Analyst, you’ll have the opportunity to architect your own database schema, translate the data into visualizations using our embedded platform and deliver excellent value to our customers. This opportunity is ideal for an individual who can work independently, has a great positive attitude and an aptitude to learn.This role is open to Remote candidates in India and will report to the team lead of Professional Services team.You must be comfortable with at least 4 hours of overlap with our core working hours in British Columbia (PST/PDT). Our collaboration-heavy environment means regular synchronous communication with teams in Canada. Flexibility to align your schedule for team meetings during BC business hours is essential.**How you will be spending your days:*** You will ultimately be responsible for design, development, and maintenance of data analytics and reporting solutions.* This will involve: + Creating and managing database connections to a PostgreSQL database + Creating views, tables and ETL definitions + Mering, transforming and building visualizations in an embedded platform* You will work closely with a cross functional team of developers, product managers, executive members and various departments within Helm to understand their data and reporting needs and use this knowledge to help design and develop solutions.* You will assist with the creation and maintenance of data models and data connections to support analytics and reporting.* You will be responsible for ensuring data quality and accuracy in all analytics and reports.* You will provide documentation and support to internal users on the use of the analytics and reporting solutions.* You will monitor and troubleshoot system performance while taking appropriate action to resolve issues.* You will stay apprised of new developments and updates in the field of Business Intelligence and make recommendations for process improvements as necessary**We'd love to chat if you have:*** Bachelor's degree in a STEM field (Science, Technology, Engineering, Mathematics, Statistics) or Business* 2+ years experience in data analytics, reporting, or business intelligence/analytics delivery capacity* Strong knowledge of SQL or other database query language is required* Experience with business intelligence tools such as Sisense, Power BI, Tableau, and QlikView**Who are you (soft skills):*** You like working in environments where you have ownership of your role and take control to make things happen.* You’re happy to learn by doing and capable of learning from mistakes.* You’re okay with the idea that you might not always have the perfect process, tool, or asset at hand for every situation, but by working with a team you’ll be able to develop the things you need* You are proactive and can work under pressure* Able to work independently and complete tasks with high quality, but unafraid to seek out assistance when required* Work well within a team, and contribute effectively to the success of those that you interact with regularly through showing motivation, dedication & passion* Demonstrate ability for problem-solving skills and critical thinking* Highly organized with an eagerness to learn* Strong written and verbal skills* Attention to detail and be deadline oriented**You must have experience in the following:*** SQL DB, BI platforms such as Sisense, PowerBI, Tablet, Qlik**You will be working with:*** Company wide: Slack, MS 365, Confluence* Role based: Sisense, PGSQL, PowerBI**What it's like to work at Helm Operations**First and foremost, we value diversity, equity and inclusion. Together we all create a unique combination of backgrounds, experiences, and cultures. We have various interest slack channels around books, plants, skincare, furry friends, tv shows, you name it. Whatever your quirk is, you will feel at home here.Secondly, we believe flexibility allows us to bring our best selves to work. We trust each other to get our job done on our own terms. We currently have colleagues working remotely from Canada, Brazil, Peru, Spain, and Poland.And as much as we value connection at work, we also believe in work/life balance.People here love being their authentic selves, contributing unique experiences, sharing ideas, perspectives, and intellectual curiosity. We’d love for you to join us.**Benefits/ Perks:*** Remote first work environment* Flexible start and end times (must be available during core business hours)* Competitive paid time off to recharge and rejuvenate* Celebrate your birthday with a day off or another day off in lieu if it falls during a holiday* 7 Floater days (North America only)* Holistic health and wellness benefits from day 1: Company-paid medical, dental, and vision* Wellness reimbursement for selected activities after 3 months* Corporate discount on selected fitness memberships* Dedicated non-work Slack channels to build engagement and relationships* Bi-weekly and quarterly team-building events* Employee Stock Purchase Plan Options after 6 months* Performance Bonus* Learning & development opportunities (Education Reimbursement as well as in-houseSalary: $18,000 - $22,000 USD\*Salary is subject to your relevant skills, experience, and capabilities as well as your location. \*\*Research has shown that women & under-represented minorities read lists of requirements and consider themselves unqualified if they don’t meet every single one. This list represents what we are ideally looking for, but we encourage you to apply even if you don't meet everything 100%. Everyone has unique strengths & weaknesses, and we hire for strengths and potential. \*Helm is proudly an Equal Opportunity Employer where everyone is welcome. Everyone brings a different personal story and perspective, and this diverse mix of minds, backgrounds, and experiences is where our greatest ideas come from. We welcome people of all races, ethnicities, ages, religions, abilities, genders, and sexual orientations to make us an even more vibrant company. We want everyone to bring their authentic selves here, to share our values, shape our vision, drive innovation, and become part of a culture we celebrate every day.While we thank all candidates who apply, we will be reaching out to candidates who meet the hiring manager’s requirements on their resume.**Worker type:**Regular**Number of Openings Available:**1**Progressive Career Path** From onboarding throughout the employee lifecycle. Omegro is a people-first portfolio, so the value we deliver for our employees is providing a place for personal growth and career development for all team members.**Knowledge Sharing** We foster a culture of collaboration and learning. You will have numerous opportunities to share best practices through company events and functional
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