Social Media Specialist, Content and Community
4 weeks ago
Social Media Specialist, Content and Community Join to apply for the Social Media Specialist, Content and Community role at BMO Position Overview Reporting to the Manager, PR & Content, the Social Media Specialist plays a pivotal role in shaping AIR MILES online presence, fostering vibrant, engaged community members and informing business decisions through qualitative and quantitative analysis. The role is responsible for replying to online messages across social media platforms, proactively engaging in relevant conversations online, contributing to social content ideation, and providing social listening insights to the business. Responsibilities Community Engagement Identify and cultivate relationships with online advocates to build a strong AIR MILES community. Recommend opportunities for authentic brand engagement in relevant conversations. Respond to comments, direct messages, and participate in online discussions across social media platforms. Encourage meaningful interactions and foster a sense of belonging and advocacy within the community. Address community concerns and escalate issues when necessary, ensuring timely resolutions. Social Listening Use advanced social listening tools to monitor online conversations, identify trends, and assess sentiment. Spot emerging trends and cultural shifts to inform content strategies and business decisions. Stay attuned to online conversations and trends related to the brand and industry. Provide regular reports on KPIs, brand health and engagement highlights. Share actionable recommendations based on data to refine social strategies and improve performance. Ad-hoc reporting on product updates, sentiment, and crisis. Social Development and Scheduling Collaborate with the Content & Social team to develop organic content ideas aligned with brand strategy and audience resonance. Develop content within platforms and Canva. Comfort being featured in content and creating content. Qualifications Minimum 3-5 years of relevant experience. Specialized knowledge from education and/or business experience. Experience with social media platforms and scheduling tools. Experience creating content designed for social media. Experience with social listening tools. In-depth verbal & written communication skills. In-depth analytical and problem-solving skills. In-depth stakeholder management and collaboration. French speaking is an asset. Salary $45,500.00 - $84,500.00 Salaried Benefits BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, and other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. EEO Statement BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. #J-18808-Ljbffr
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Social Media Specialist, Content and Community
3 weeks ago
Toronto, Canada BMO Full timeSocial Media Specialist, Content and Community Join to apply for the Social Media Specialist, Content and Community role at BMO Position Overview Reporting to the Manager, PR & Content, the Social Media Specialist plays a pivotal role in shaping AIR MILES online presence, fostering vibrant, engaged community members and informing business decisions through...
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Content & Social Media Specialist
2 weeks ago
Toronto, Canada Disability Credit Canada Full timeDisability Credit Canada is dedicated to helping disabled Canadians. We are seeking a talented and experienced Social Media and content Specialist to join our marketing team and help us achieve our goals through creative and engaging social media and content strategies. **Position Overview**: As a Social Media and content specialist at Disability Credit...
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Social Media Specialist, Content and Community
4 weeks ago
Toronto, Canada BMO Full timeThe AIR MILES Reward Program is one of Canada’s most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR...
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Social Media Specialist, Content and Community
3 weeks ago
Toronto, Canada BMO Full timeThe AIR MILES Reward Program is one of Canada’s most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR...
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Social Media Specialist, Content and Community
3 weeks ago
Toronto, Canada BMO Full timeThe AIR MILES Reward Program is one of Canada’s most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR...
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Social Media
4 weeks ago
Toronto, Canada Questrade Financial Group Full timeSocial Media & Communications Specialist Join to apply for the Social Media & Communications Specialist role at Questrade Financial Group Questrade Financial Group (QFG), through its companies - Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, Zolo, and Flexiti Financial Inc., provides securities and foreign currency investment,...
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Social Media
3 weeks ago
Toronto, Canada Questrade Financial Group Full timeSocial Media & Communications Specialist Join to apply for the Social Media & Communications Specialist role at Questrade Financial Group Questrade Financial Group (QFG), through its companies - Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, Zolo, and Flexiti Financial Inc., provides securities and foreign currency investment,...
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Social Media
3 weeks ago
Toronto, Canada Questrade Financial Group Full timeSocial Media & Communications Specialist Join to apply for the Social Media & Communications Specialist role at Questrade Financial Group Questrade Financial Group (QFG), through its companies - Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, Zolo, and Flexiti Financial Inc., provides securities and foreign currency investment,...
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Social Media
1 week ago
Toronto, Canada Questrade, Inc. Full timeSocial Media & Communications Specialist 5700 Yonge St, North York, ON M2N 5M9, Canada Job Description Posted Friday, October 17, 2025 at 4:00 AM Questrade uses cutting-edge technologies to develop innovative products that give customers better, more affordable ways to take control of their money. We are everything a traditional financial institution is not....
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Social Media
1 week ago
Toronto, Canada Questrade, Inc. Full timeSocial Media & Communications Specialist 5700 Yonge St, North York, ON M2N 5M9, Canada Job Description Posted Friday, October 17, 2025 at 4:00 AM Questrade uses cutting-edge technologies to develop innovative products that give customers better, more affordable ways to take control of their money. We are everything a traditional financial institution is not....
