customer service manager

3 weeks ago

Victoria, Canada Ruffell & Brown Window Covering Centre Full time

Job Details Durée de l'emploi : Permanent Langue de travail : Anglais Heures de travail : 30 hours per week Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Work setting Retail business Window coverings Office Tasks Direct and control daily operations Evaluate daily operations Plan and organize daily operations Manage staff and assign duties Implement price and credits policies Locate, select and procure merchandise for resale Develop and implement marketing strategies Plan budgets and monitor revenues and expenses Determine staffing requirements Resolve issues that may arise, including customer requests, complaints and supply shortages Recruit, hire and supervise staff and / or volunteers Conduct performance reviews Supervise office and volunteer staff Supervision 3-4 people 5-10 people Computer and technology knowledge Point of sale system Word processing software Database software Business diagram software Electronic mail Spreadsheet Adobe Acrobat Reader MS Outlook Area of specialization Awnings Work conditions and physical capabilities Fast-paced environment Work under pressure Attention to detail Sitting Combination of sitting, standing, walking Personal suitability Adaptability Analytical Collaborative Creativity Efficiency Energetic Goal-oriented Hardworking Integrity Outgoing Positive attitude Proactive Quick learner Time management Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Interpersonal awareness Judgement Organized Team player Maturity Patience Resourcefulness Ability to multitask Screening questions Are you authorized to work in Canada? Are you available to start on the date listed in the job posting? Do you have experience working in this field? What is the highest level of study you have completed? Experience 3 years to less than 5 years Health benefits Dental plan Health care plan #J-18808-Ljbffr

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