Sr. Manager, Guest-Facing Restaurant Technology, Tim Hortons
4 weeks ago
Sr. Manager, Guest‑Facing Restaurant Technology, Tim Hortons Join to apply for the Sr. Manager, Guest‑Facing Restaurant Technology role at Tim Hortons. This position is based in Toronto, ON and requires office attendance five (5) days a week. RBI is one of the world’s largest quick‑service restaurant companies with over 32,000 restaurants in more than 120 countries. The Senior Manager, Guest‑Facing Restaurant Technology leads the strategy, roadmap, and delivery of next‑generation restaurant technology platforms. Role & Responsibilities Set vision for guest‑facing technology, analyzing data to prioritize opportunities. Define the product roadmap for kiosks, digital menu boards, drive‑thru platforms, and emerging in‑store technologies. Own delivery of product roadmaps, translating goals into structured product requirements for internal teams and external vendors. Partner with Restaurant Operations, Engineering, Design, Digital and Support teams to ensure platform usability, maintainability, and field success. Collaborate with Deployment teams on pilot planning, performance tracking, and post‑rollout enhancements. Lead vendor evaluations and integration efforts for new restaurant‑facing technologies. Present results, insights and learnings from product pilots and deployment to senior stakeholders. Monitor platform health, gather field feedback, and continuously evolve features to support new formats. Qualifications & Skills 6+ years of product management experience, preferably in QSR, restaurant, or retail technology. Knowledge of physical tech platforms (e.g., kiosks, DMBs, IoT, guest‑facing hardware) is a plus. Excellent analytical and problem‑solving skills with demonstrated success in roadmap delivery. Ability to collaborate effectively across cross‑functional teams. Familiarity with software development methodologies and project management principles. Strong project management, communication, and product storytelling skills. Ability to manage multiple projects simultaneously in a fast‑paced environment. Experience launching solutions that deliver business outcomes, ideally in digital ordering and payment platforms. Experience in QSR, Retail, or Hospitality environments. Proficiency in using quantitative and qualitative data to define priorities, evaluate performance, and inform continuous improvement. Benefits include a comprehensive global paid parental leave program, free telemedicine and mental wellness support, and other physical, mental and financial wellness benefits. Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers. RBI’s policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request. #J-18808-Ljbffr
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Toronto, Canada Tim Hortons Full timeSr. Manager, Guest‑Facing Restaurant Technology, Tim Hortons Join to apply for the Sr. Manager, Guest‑Facing Restaurant Technology role at Tim Hortons. This position is based in Toronto, ON and requires office attendance five (5) days a week. RBI is one of the world’s largest quick‑service restaurant companies with over 32,000 restaurants in more...
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Toronto, Canada Tim Hortons Full timeSr. Manager, Guest‑Facing Restaurant Technology, Tim Hortons Join to apply for the Sr. Manager, Guest‑Facing Restaurant Technology role at Tim Hortons . This position is based in Toronto, ON and requires office attendance five (5) days a week. RBI is one of the world’s largest quick‑service restaurant companies with over 32,000 restaurants in more...
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Toronto, Canada Tim Hortons Full timeSr. Manager, Guest-Facing Restaurant Technology, Tim Hortons Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world. Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual...
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Toronto, Canada Tim Hortons Full timeSr. Manager, Guest-Facing Restaurant Technology, Tim Hortons Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world. Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual...
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Greater Toronto Area, Canada Tim Hortons Full time $83,200 - $119,040 per yearReady to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120...
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Toronto, Ontario, Canada Restaurant Brands International Full timeReady to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world. Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120...
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Toronto, Canada Tim Hortons Full timeDirector, Restaurant Technology Deployment, Tim Hortons 2 days ago Be among the first 25 applicants Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world. Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with...
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Toronto, Canada Tim Hortons Full timeDirector, Restaurant Technology Deployment, Tim Hortons 2 days ago Be among the first 25 applicants Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world. Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with...
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Sr. Product Manager
3 weeks ago
Toronto, Canada Tim Hortons Full timeSr. Product Manager - Loyalty & Offers, Tim Hortons Join to apply for the Sr. Product Manager - Loyalty & Offers, Tim Hortons role at Tim Hortons. Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world. Restaurant Brands International Inc. is one of the world's...
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Sr. Product Manager
3 weeks ago
Toronto, Canada Tim Hortons Full timeSr. Product Manager - Loyalty & Offers, Tim Hortons Join to apply for the Sr. Product Manager - Loyalty & Offers, Tim Hortons role at Tim Hortons. Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world. Restaurant Brands International Inc. is one of the world's...
