Underwriting Consultant, Training and Development

The Underwriting Consultant, Training & Development is a role within the broader Underwriting Risk Management team with a primary focus on new hire onboarding. This role involves maintaining and enhancing training content, facilitating the underwriting process, and supporting broader risk management activities. The ideal candidate will have a strong foundation in Manulife's underwriting philosophy, a passion for sharing their knowledge and nurturing curiosity, a continuous improvement mindset, and the ability to work independently while contributing to the success of their colleagues. Position Responsibilities Training & Development (60%) Delivery of training programs for new and existing staff. Support the development of learning materials and coordinate training logistics. Ensure Manulife's proprietary underwriting manual and other knowledge/reference documents reflect current processes and philosophy. Risk Management (30%) Participate in Audits/Quality reviews of underwriting tools and lower-risk underwriting decisions to ensure underwriting processes align with company standards. Governance Activities: Assist in managing system access and maintaining data integrity. Assist with information disclosures and dispute resolution, ensuring compliance with industry regulations. Compliance and Monitoring: Support compliance activities and monitor adherence to industry standards. Projects (10%) Support Research & Development initiatives, business monitoring exercises, and other department needs. Required Qualifications Bachelor’s degree in Business, Finance, Insurance, or a related field, or equivalent business experience. Minimum 5 years of comprehensive underwriting experience, demonstrating a strong track record in managing complex cases. Advanced understanding of underwriting functions, including risk assessment and decision-making processes. Proven experience in developing and delivering training programs and materials. Strong analytical and problem-solving skills, with the ability to conduct thorough audits and implement process improvements. Excellent organizational and communication skills, with the ability to effectively collaborate with cross-functional teams. Ability to manage multiple priorities and work effectively under deadlines, demonstrating strong time management skills. Proficiency in managing digital auditing tools and systems, such as Digital Owl and SharePoint. Demonstrated informal leadership abilities, with experience in mentoring and guiding junior staff. Proven ability to work independently and as a self-starter, taking initiative to identify and address challenges proactively. Expertise in medical science and its impact on mortality and morbidity. Advanced skills in MS Office (Excel, PowerBI, PowerPoint) with a passion for continuous learning. Strong organizational, communication, and interpersonal skills. A growth mindset and adaptability in a dynamic environment. Preferred Qualifications Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec. When you join our team We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. マニュライフとジョン・ハンコックについて マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 https://www.manulife.co.jp/をご覧ください。 マニュライフは機会均等を是とする雇用主です マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。 雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 recruitment@manulife.com までご連絡をお願いします。 Referenced Salary Location カナダ, ノバスコシア州 -フルタイムリモート Working Arrangement 在宅勤務 Salary range is expected to be between $64,575.00 CAD - $107,625.00 CAD If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions. #J-18808-Ljbffr