Client Service Representative

3 weeks ago

Kentville, Canada CIBC Full time

Client Service Representative – Part Time (15hrs/weekly – 6‑Month Contract) We’re building a relationship‑oriented bank for the modern world. We need passionate professionals dedicated to doing what’s right for our clients. What You'll Be Doing As a member of the Personal and Business Banking Team, you’ll work in a fast‑paced Banking Center and use your knowledge of financial services products to help clients with their day‑to‑day banking needs. You’ll be the first line of support as clients work toward their financial goals. You’ll be flexible to work our banking centre hours, which may include evenings and weekends, and you may work at multiple banking centres within a reasonable travel distance. How You'll Succeed Client engagement – Help clients manage their accounts and products and connect them to the right CIBC team members. Problem solving – Take accountability for client issues and lean on others to create better solutions. Leveraging technology – Introduce clients to our mobile banking applications and help them manage their banking needs. Who You Are You put our clients first and engage with purpose. You’re goal‑oriented and motivated by achieving your goals. You’re passionate about people and build diverse relationships. You love to learn and have a strong curiosity. You care about people and respect different perspectives. Values matter to you – you live our values: trust, teamwork, and accountability. What CIBC Offers Competitive compensation, banking benefits, wellbeing support, and employee and family assistance programs. Technological toolkit to bring together great minds and create innovative solutions for our clients. Subject to program terms and conditions. What You Need To Know CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. You must be legally eligible to work at the specified location and have a valid work or study permit. We may ask you to complete attribute‑based assessments and other skills tests. Job Details Employment type: Temporary (Fixed Term) – Part‑time Weekly hours: 15 hours Contract end date: 2026‑06‑01 Location: Kentville – 10 Webster St, Nova Scotia, Canada Skills: Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services #J-18808-Ljbffr

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