Group Benefit Coordinator

Get AI-powered advice on this job and more exclusive features. ACCOU014386_1Business Line: Group BenefitsHours Per Week: 35 (Full-Time)Location: Kitchener – Hybrid (https://www.nfp.ca/about-nfp/find-an-office)Job Duration: Full-Time, Permanent About The Role In this support role you will be responsible for working with Consultants, Account Executives and Account Managers, to service client accounts with administrative and support functions. The position requires support in the day-to-day account management for a specific set of clients and entails a great deal of verbal, electronic and other written communications. The coordinator should be developing relationships with internal stakeholders, carrier contacts and clients and working proactively to effectively and efficiently deliver services to clients. What You’ll Do Assist Account Manager in preparing insurance company proposal requests and spread sheeting proposals, benefits and rates Gains exposure to clients and carrier contacts; attends meetings and calls Assist Account Teams in their preparation for client meetings by reviewing presentations for grammar, verification of rates and benefits and ensuring formatting is appropriate. Supportive role for enrollments administration, amendments, carrier transfers, and new business Coordinate client mailings, or communications related to enrollment Assists in research of questions regarding benefits and vendor/carrier products and services. Answers administrative questions from clients and/or insurance company personnel such as claims or billing and eligibility questions Reviews client documents and summary of benefits coverage for accuracy Creates and maintain client files in accordance with office procedures, maintain client data (Salesforce), assemble enrollment materials for clients. What You Bring Strong oral and written communication skills, including business writing skills Exceptional attention to detail including strong organizational skills and the ability to prioritize/manage workload under pressure with tight deadlines Ability to work autonomously but also able to collaborate well with team Strong decision-making, problem-solving and analytical skills Strong working knowledge of Microsoft Office Suite (Excel, Outlook, PowerPoint, Word) Who We Are NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. Our personal commitment to our team and our clients have created long-lasting and successful relationships across our growing 300+ Canadian, U.K, and U.S. office locations. What’s In It For You A hybrid environment approach that keeps the best interests of our staff and our clients in mind Annual bonus plan for all employees Matching RRSP plan of 5% of salary Referral Commission Plan Generous benefits plan including Health Care Spending Account starting on the first day of employment Full support for continuing education & internal opportunities to grow as an insurance professional to advance career Reimbursement of license fees and professional membership dues A global team of industry leaders focused on employee retention, client growth, industry innovation and collaboration Our employees are the foundation of our success. We are a big company — a growing, inclusive team of individuals supporting each other’s passions and engaging with the community. Building a diverse, collaborative and innovative team requires leadership, deliberate action, and ongoing measurement. We actively support the well-being of our employees with benefits and programs driven by recognition, community, financial wellness tools, development and inclusion, fostering personal and professional growth that keeps us moving forward. Beyond our office walls, we’re dedicated to serving the community around us. Every day we make proactive choices to take care of the communities in which we live and work. We contribute to different organizations, including Women in Insurance Cancer Crusade (WICC), Food Banks Canada, Indspire Canada and many more. From charity drives and community service outings to other company-sponsored events, our employees donate their time and raise funds on behalf of great causes across the country. Our business is built on the personal level. Whether it’s in our offices, on a call, out in the field or anywhere you can find us in the world, we’re starting the conversations that create a more secure future for everyone. Accommodations are available on request for candidates taking part in all aspects of the selection process. #J-18808-Ljbffr