SailPoint IIQ Operations Analyst

SailPoint IIQ Operations Analyst – WSP Canada Join to apply for the SailPoint IIQ Operations Analyst role at WSP in Canada. The Opportunity WSP is a global consulting firm assisting public and private clients to plan, develop, design, construct, operate and maintain thousands of critical infrastructure projects around the world. Job Description Reporting into the SailPoint Lead Analyst, Identity Access Operations, the SailPoint IIQ Operations Analyst will be responsible for performing the day‑to‑day operations and maintenance of our SailPoint IdentityIQ (IIQ) platform. The role collaborates closely with cross‑functional teams to ensure the efficient and secure operation of the IIQ platform, supporting our organization’s identity and access management (IAM) strategy and vision. What you can expect to do here Manage and maintain the SailPoint IIQ platform, including configuration, troubleshooting, and performance tuning. Partner with the SailPoint IIQ Development team on enhancements and operational handover activities. Collaborate with cross‑functional teams to implement and maintain IAM policies and procedures. Monitor the IIQ platform for security vulnerabilities and compliance issues, taking corrective action as needed. Monitor and analyze performance, identifying areas for improvement and implementing necessary enhancements. Work with vendors and internal stakeholders to resolve technical issues and implement new features and enhancements. Develop and maintain documentation for the IIQ platform, including standard operating procedures and configuration guides; function as a subject matter expert, providing guidance and training sessions. Troubleshoot and resolve complex issues related to joiner/mover/leaver processes, user access and permissions, and authentication with the IGA system. Leverage scripting (e.g., PowerShell, Python, BeanShell) for automation and customization of IAM processes and tasks. Leverage your strong knowledge of Active Directory to manage user accounts, groups, and permissions. What you’ll bring to WSP Required Bachelor’s degree in computer science, information technology, or a related field (or equivalent experience). 3+ years of experience in an IT operations role with a focus on Identity and Access management. 2+ years of hands‑on experience with SailPoint IdentityIQ, including administration and configuration. Ability to perform as a hands‑on technical expert performing IGA functions and maintaining systems. Experience with ServiceNow, managing and meeting defined SLAs. Experience with documentation of IGA policies and procedures. Good understanding of LDAP, Active Directory, Azure AD/Entra ID, SSO, MFA and PAM. Strong experience with scripting languages (e.g., PowerShell, Python) for automation and customization. Excellent communication and interpersonal skills, with the ability to work effectively with cross‑functional teams. Good understanding of software development lifecycle and standard industry practices relating to requirements gathering, design, development, testing, deployment, and post‑deployment activities. Strong analytical and critical thinking skills. Experience working in a team‑oriented, collaborative environment. Preferred Experience with Oracle Fusion ERP systems. Experience with Delinea PAM Solution, ServiceNow, Power BI. SailPoint certification. Why choose WSP? We value and are committed to upholding a culture of inclusion and belonging. Our Flexible Work Policy – we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours, supporting you on and off the job. A Canadian success story – we’re proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you – from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities – we’re growing and pushing ourselves every day to be greater than yesterday – we’re open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who do humbly important work. We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee‑focused benefits including virtual healthcare and a wellness platform, as well as great savings programs, and a clear vision for the future. About Us WSP is one of the world’s leading professional services firms. Our purpose is to future‑proof our cities and environments. We have over 65,000 team members across the globe; in Canada, more than 12,000 are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. Seniority level: Mid‑Senior levelEmployment type: Full‑timeJob function: Management and ManufacturingIndustries: Professional Services Health and Safety Health and Safety is a core paramount value of WSP. It is expected that you comply with our HSE policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety‑sensitive positions are contingent upon the ability to perform key physical tasks of the job as described in the posting and interview. EEO Statement WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY. #J-18808-Ljbffr