Customer Experience Associate- Future Opportunities
2 weeks ago
Customer Experience Associate - Future Opportunities Work Location: Brantford, Ontario, Canada Hours: 15 Line Of Business: Personal & Commercial Banking Pay Details: $22.00 - $27.21 CAD Department Overview: At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience. In This Role, You Will: Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner Connect personally with customers to advise them appropriately and clearly on banking solutions and processes Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence Job Requirements: High School diploma and/or 1+ years of relevant experience Undergraduate degree or equivalent is an asset. Strong administration, organizational, planning and time management skills to work in a fast-paced environment. Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet. A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities. A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. Accommodations: Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Language Requirement (Quebec Only): Sans Objet #J-18808-Ljbffr
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Brantford, Canada TD Full timeCustomer Experience Associate- Future Opportunities Salary: $22.50 - $28.33 CAD Location: Brantford, Ontario, Canada Hours: 15 Overview At TD Canada Trust, we strive to build deep and long‑lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
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Customer Success Manager
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Customer Success Manager
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Brantford, Canada North Results Inc. Full timeCustomer Success Manager (Pipeline Position for Future Opportunities)@membershipio - Instagram - TikTok - Youtubemembership.io- Product Site (Formerly searchie.io)northresults.com- Company SiteHybrid remote in Brantford, OntarioThis is a pipeline position for future opportunities. While we may not have an immediate opening, we are always looking to connect...
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Brantford, Canada North Results Inc. Full timeCustomer Success Manager (Pipeline Position for Future Opportunities) @membershipio - Instagram - TikTok - Youtube membership.io - Product Site (Formerly searchie.io) northresults.com - Company Site Hybrid remote in Brantford, Ontario This is a pipeline position for future opportunities . While we may not have an immediate opening, we are always looking to...
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Customer Success Manager
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Brantford, Canada North Results Inc. Full timeCustomer Success Manager (Pipeline Position for Future Opportunities) @membershipio - Instagram - TikTok - Youtube membership.io- Product Site (Formerly searchie.io) northresults.com- Company Site Hybrid remote in Brantford, Ontario This is a pipeline position for future opportunities. While we may not have an immediate opening, we are always looking to...
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Brantford, Canada RCL - Reitmans Canada LtdLtée Full timeA leading fashion retailer in Brantford, Ontario is seeking a Fashion Associate to provide exceptional customer service. The ideal candidate loves fashion and enjoys engaging with customers, ensuring they feel comfortable and valued. Key responsibilities include enhancing the shopping experience, using sales knowledge at the register, and maintaining visual...
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Brantford, Canada RCL - Reitmans Canada LtdLtée Full timeA leading fashion retailer in Brantford, Ontario is seeking a Fashion Associate to provide exceptional customer service. The ideal candidate loves fashion and enjoys engaging with customers, ensuring they feel comfortable and valued. Key responsibilities include enhancing the shopping experience, using sales knowledge at the register, and maintaining visual...
