Software Asset Management Analyst

OverviewAbout OnepointOnepoint is a key architect behind the major transformations of businesses and public sector organizations.We support our clients from strategy through to technological implementation—always aiming to think beyond the obvious. We are committed to principles of Economic, Social, Environmental, and Technological Responsibility (RESET), with the goal of creating new ways of working, new business models, and smart, forward-thinking environments.Over the past 20 years, we’ve grown into a leading player in digital transformation, with more than 3,500 employees across Europe, Tunisia, North America, and the Asia-Pacific region.What We Look ForCOURAGE – AUTHENTICITY – OPENNESS – COMMITMENT – ELEGANCEThese are the values that unite our people at Onepoint.We work with passionate individuals who are eager to share their expertise within open, collaborative teams. They show initiative, challenge themselves, and grow through continuous learning.At the heart of Onepoint are genuine human connections and a deep respect for our environment. We strive for excellence and believe in bringing our best to every client. Job DescriptionThe Software Asset and License Management Analyst position requires working at various levels of the organization, from the day-to-day management of license assignments to participating in compliance and reconciliation tasks that will ensure inventory and costs are managed and optimized. The Software Asset Management Analyst position requires responding to requests from software owners, end users, managers, developers, and team members on topics related to IT software asset management. ResponsibilitiesSupport the current software management process to ensure compliance with global objectives and legal compliance;Store and maintain accurate software license information to address software budgeting, compliance, inventory, contracts, and costs;Maintain records related to license key issuance, license portals, vendor contacts, etc.;Effectively manage requests regarding software usage, deployment, license availability, and vendor license external audit report requests in a timely manner;Develop reports showing license entitlements, installations, usage, renewals, purchase status, and data gaps while researching and developing standardized software asset management processes;Monitor and reconcile a wide variety of software licenses and usage, including desktop software, to mitigate compliance risks and reduce costs;Respond to requests from software owners, end users, managers, developers, and team members for support related to IT software asset management;Support ServiceNow processes and procedures to automate the collection, storage, and communication of key software data so that products can be managed effectively across the enterprise;Contribute to the development and implementation of enterprise-wide software asset management policies and procedures that minimize compliance risks, improve the program, and create process efficiencies;Deliver consistently high performance and customer satisfaction within cross-functional teams;Provide support during software vendor audits. Assist in dispute resolution;Recommend appropriate audit initiatives. Required qualifications1+ years of experience in software asset management and licensing;An undergraduate degree is a plus;Experience interpreting software license terms and conditions;Excellent knowledge of software publisher licensing models and software deployment and usage rights (e.g., Microsoft, Adobe, Oracle, VMware, IBM, etc.);Knowledge and experience with software asset lifecycle management processes, planning, acquisition, deployment, monitoring, recovery, and retirement;Knowledge of license management and optimization tools, software standardization, lifecycle, and discovery tools (e.g., ServiceNow, Microsoft SCCM, JAMF);Knowledge of major software license agreements, EULAs, license renewal and support processes, particularly Microsoft licensing models;Advanced problem-solving skills, including the ability to gather, organize, and assimilate large amounts of information;Advanced Excel skills;Excellent verbal, written, and presentation skills to effectively convey complex informationExcellent organization and management of multiple priorities and/or projectsAbility to work independently and as part of a team. Excellent communication skills in French and English, as the position requires communicating with clients outside Quebec Only candidates legally authorized to work for any employer in Canada will be considered. Why Join Onepoint?A minimum of 3 weeks’ vacation starting in your first yearComprehensive group insurance plan with generous employer contributionsEmployer contributions to a group RRSPFlexible work arrangements: hybrid, remote, or in-officeA welcoming, modern office space with fresh fruit, coffee, beverages, occasional team lunches, and moreAnnual tech equipment allowanceFlexible schedules and a balanced work environmentCareer growth opportunities, including training, certifications, online or in-person learning, and access to the Onepoint AcademyA global network of experts who love sharing knowledgeA people-centred culture focused on individual growth and a strong sense of belonging #J-18808-Ljbffr