AI Focused Product Manager

Join to apply for the AI Focused Product Manager role at ZIRO. Engineering | Anywhere in Canada | Full-time, Permanent *Accepting applications from across Canada only* You made it here and we’re glad you did. Perhaps you are curious about how our potential matches up with yours. Or perhaps you are keen to do something amazing. Either way, it’s a match worth exploring. At ZIRO, you have the opportunity to play a huge role in the growth of an entire industry by helping organizations find best fit solutions and make use of them. Companies need help making confident decisions without the complexity and risk. We need people like you to help make it happen. This is us We’re a team of unified communications (UC) all-stars who are relentlessly focused on making UC hassle‑free. We do that by helping organizations select, set up, and manage their phone, contact centre and meeting technology any way they want with confidence. We are a high‑growth company with: An experienced leadership team with over a decade of UC know‑how Builders and problem‑solvers who are passionate about what we do The drive to continuously improve by taking risks, owning it, and getting things done This is you You’re a strategic thinker and hands‑on doer who thrives at the intersection of strategy, innovation and execution. You turn vision into reality by building clear roadmaps, crafting killer PRDs, and inspiring cross‑functional teams to rally behind a shared goal. Data is your compass, collaboration is your fuel, and launching meaningful, user‑centered products is what you do best. What you will do Translate the product vision into clear goals, features, and requirements. Maintain and prioritize the product backlog (a ranked list of features and fixes). Balance short‑term needs (bug fixes, small improvements) with long‑term strategic goals. Collaborate with stakeholders to decide what to build next using data and impact analysis. Act as the bridge between departments including marketing, channel and sales. Ensure developers understand what to build and why. Work with UX/UI design to ensure the product is intuitive and meets user expectations. Partner with marketing and sales to create go‑to‑market plans and messaging. Coordinate with pilot customers to gather feedback and improve user satisfaction. Write product requirements documents (PRDs) or user stories. Track progress and remove roadblocks during development. Define and execute plans to test new features before launch to ensure quality and alignment with goals. Define key performance indicators (KPIs) for the product such as adoption, retention, and revenue. Analyze usage data, customer feedback and to inform decisions. Continuously iterate and improve the product based on data‑driven insights. Plan and coordinate product launches with marketing, sales, and support teams. Communicate the reasoning behind decisions clearly to both executives and developers. Inspire teams around the shared vision and measurable outcomes. What you need to do it Experience. You have 2+ years in a software development role and 2+ years in a product management role. You have led at least 2 product launches, with one being successful. Technical Know‑How. You have knowledge of Copilot, Copilot Studio, Power BI and Python. Intermediate level of Agentic AI solutions. Independence. You can learn new concepts quickly and teach yourself new skills. Communication. You enjoy working on a team and are a strong verbal and written communicator. Organization. You manage your time wisely and plan ahead to accomplish your tasks on time. Humility. You are open to feedback and coaching from management and team members. Methodical. You bring order to chaos with clear systems, smart processes, and a disciplined approach to getting things done. Seniority level Mid‑Senior level Employment type Full‑time Job function Engineering and Product Management Industries IT Services and IT Consulting #J-18808-Ljbffr