Customer Service Representative
2 weeks ago
Join to apply for the Customer Service Representative - Bilingual (French) role at ShipTime.About The RoleIn the role of Heroic Support Representative, you will own the user experience and be our shippers’ advocate within ShipTime. The Heroic Support Representative will assist and support customers end-to-end with their shipping needs from label creation through to delivery. Possessing an excellent service attitude with the ability to be empathetic, responsive, and resourceful is the key to success in this role. If you’re an active listener that always puts the customer first, you will fit right in ShipTime has trademarked the phrase Heroic Support™, making outstanding customer support a core focus.Job details: Full-Time, Remote Work: Hybrid (Two days in office per week). Salary: CAD 47,750 – 60,000 per year.About The Role further emphasizes a fast-growing team where customer support is central to the business.Key ResponsibilitiesEffectively manage incoming calls, chats, and tickets simultaneously.Understand customers’ needs to ensure excellent service standards.Resolve customer requests that you are accountable for with appropriate solutions.Interface with other parts of the organization, as needed.Respond to customers within target SLAs.Build sustainable relationships and trust with our customers.Have a high level of initiative and the ability to work independently within a team.Skills & QualificationsMust have a High School diploma (or equivalent).Computer proficiency (including knowledge of Windows-based applications).Able to work with multiple screens and systems concurrently.Call Center experience is an asset.Background in logistics is beneficial.Strong verbal and written communication skills in French and English.Strong analytical and problem-solving skills.Empathetic, responsive, and resourceful.BenefitsHealth Benefits (medical, dental, vision).GRSP Retirement Program.Stock Option Program.On-Site Parking.Ongoing training and learning opportunities.Personal and professional growth. Our company is small and growing quicklyWell-stocked snacks, tea/coffee bar.Job DetailsSeniority level: Entry levelEmployment type: Full-timeJob function: OtherIndustries: Software DevelopmentNote: This description preserves the core information from the original posting while removing non-essential boilerplate and ensuring proper HTML structure. #J-18808-Ljbffr
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Customer Service Representative
3 days ago
Oakville, Canada U-Haul Full time**Customer Service Representative** START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Technician, you will work as part of a supportive team to be the face of U-Haul’s...
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Customer Service Representative
1 week ago
Oakville, Canada U-Haul Full time**Location**: 1296 S Service Rd, Oakville, Ontario L6L5T7 Canada START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a supportive team...
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Customer Service Representative
7 days ago
Oakville, Canada U-Haul Full time**Location**: 478 Woody Rd, Oakville, Ontario L6K3T6 Canada START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a supportive team to be...
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Customer Service Representative
1 day ago
Oakville, Ontario, Canada U-Haul Full time $30,000 - $50,000 per yearLocation:478 Woody Rd, Oakville, Ontario L6K3T6 CanadaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring...
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Customer Service Representative
1 week ago
Oakville, Canada Traffix Full time**Why work at TRAFFIX?**: You need to work at TRAFFIX to enjoy our: * Culture of Respect, Expertise, Collaboration and Entrepreneurship * Get involved with our Book Club, join one of our Steering Committees, or sign up for one of our employee events such as Game Night, Cooking Classes, and more! * Work with a team that Supports and Respects each other...
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Customer Service Representative
1 week ago
Oakville, Canada Composites One LLC Full time**Pour afficher cette description en anglais, veuillez faire défiler vers le bas.** At Composites One our culture is founded on a clear set of Core Values that has at its core **Respect, Teamwork, and Communication.** Our success is largely attributed to our ability to operate as one Team, respect each other in our daily interactions, and communicate...
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Customer Service Representative
1 week ago
Oakville, Canada BMO Financial Group Full time1461 Rebecca Street Oakville Ontario,L6L 1Z8 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...
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Customer Service Representative
1 week ago
Oakville, Canada BMO Financial Group Full time320 Dundas Street East Oakville Ontario,L6H 6Z9 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...
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Customer Service Representative
3 days ago
Oakville, Canada BMO Financial Group Full time240 Leighland Ave, Unit 112b Oakville Ontario,L6H 3H6 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...
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Customer Service Representative
1 week ago
Oakville, Canada Go Logistics Inc Full timeJob Description: Customer Service Representative - Mandatory 3- 4 years of Experience from Logistics background or Call Center background **Responsibilities**: - Provide exceptional customer service by responding to inquiries and resolving issues in a timely and professional manner. - Accurately enter customer information and update records in the company...
