Senior Learning Experience Designer

Senior Learning Experience Designer - Remote Apply for the Senior Learning Experience Designer - Remote role at GitLab. GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co‑create the software that powers our world. Overview of this role As a Senior Learning Experience Designer, you will create scalable, digital-first learning experiences that help GitLab customers get real value from our AI‑powered DevSecOps platform. You will be part of the Digital Success team within Professional Services Education Services, designing outcome-driven courses that turn complex technical concepts into clear, engaging learning for a global audience. Sample Projects Developing modular, self‑paced eLearning paths and virtual instructor-led courses for GitLab certification and accreditation programs Creating interactive, hands‑on labs and assessments that simulate real-world GitLab workflows for enterprise customers What you'll do Design, develop, and maintain scalable digital learning experiences for GitLab customers, focusing on self-paced eLearning and virtual instructor-led courses that align to defined learning outcomes Create clear, engaging educational content across formats (eLearning modules, slide presentations, facilitator guides, videos, hands‑on labs, assessments) that support GitLab certification, accreditation, and enablement programs Build and iterate multi-module learning paths delivered through our Learning Management System and virtual delivery platforms that help customers adopt GitLab, deepen product expertise, and drive measurable product usage Collaborate closely with Education Services, curriculum developers, subject matter experts, and cross-functional partners to ensure learning content reflects current product capabilities and business priorities Design and refine virtual training experiences, workshops, and lab-based activities that give learners practical, guided opportunities to apply GitLab concepts in realistic technical environments Analyze learner, course, and program performance data to surface insights and make recommendations that improve content quality, learner engagement, knowledge retention, and program effectiveness Enable and support instructors, facilitators, and internal stakeholders by providing clear documentation, teaching materials, and guidance on how to deliver GitLab education content consistently in virtual environments Maintain a consistent instructional approach, visual style, and content standards across digital and virtual learning experiences while managing multiple projects, timelines, and stakeholders in an all-remote, asynchronous environment What you'll bring Background in instructional design, learning experience design, curriculum development, technical training, or related fields such as education, learning and development, or enablement Experience using eLearning authoring tools and digital learning platforms (e.g., Articulate Rise, Storyline, Captivate, Camtasia), including basic configuration, publishing, and analytics Experience developing and executing digital learning programs and campaigns across channels such as self-paced eLearning, virtual instructor-led training, video, interactive labs, and presentations Ability to analyze learner and platform metrics to assess performance and optimize courses, learning paths, assessments, and certifications Skill in planning and managing learning projects, coordinating with multiple stakeholders and subject matter experts, and meeting deadlines in a structured, organized way Proven experience shaping and implementing learning strategies and initiatives that support product adoption, customer outcomes, and business goals Strong written and verbal communication skills with the ability to explain complex technical concepts clearly to different audiences and learning formats Ability to work independently and collaboratively in a distributed team, with openness to learning new tools and applying transferable skills from related technical or educational disciplines About the Team The Digital Success team sits within Professional Services Education Services and focuses on helping GitLab customers learn in clear, practical, and engaging ways. The team designs and delivers scalable digital education programs that include on-demand courses, hands‑on labs, certification content, and virtual instructor-led training to support customers across a wide range of technical backgrounds. The team partners with Product, Engineering, Support, Sales, and Customer Success to align training with product updates, customer needs, and business goals, and to ensure content is accurate, relevant, and easy to use in real-world environments. How GitLab Will Support You Benefits to support your health, finances, and well‑being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support United States Salary Range $117,600 – $168,000 USD Privacy Policy Please review our Recruitment Privacy Policy. Your privacy is important to us. Equal Opportunity Employment Statement GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (including disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. 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