Cloud Solution Architect

3 days ago Be among the first 25 applicants Overview With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more. We are looking for a Cloud Solution Architect (CSA), specializing in Security who is passionate about driving our customers’ security transformation on the Microsoft Azure and Microsoft 365 Platforms to support the Canadian business. This is a customer‑facing role, owning the technical relationship between the customer and Microsoft, helping customers to leverage their Microsoft investments through architecture, implementation, and operational health engagements. This role is flexible in that you can work up to 50% from home. As a Cloud Solution Architect (CSA) - Security, you will enable customers to achieve their outcomes, based on their investments in Microsoft technology. Leveraging your Security, Microsoft 365 and Microsoft Azure technical subject matter expertise you will lead technical conversations with customers to drive value from their MS investments, including identifying resolutions to issues blocking customer success projects. This opportunity will allow you to accelerate your career growth, honing your technical and collaboration skills, and deepening your cloud expertise. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities You will drive positive Customer Satisfaction, become a trusted advisor, and provide feedback and insights from customers/partners, becoming the Voice of Customer to share best practices. You will connect with Global Security teams at Microsoft, Engineering, and Product teams to remove blockers and influence the solution roadmap. You will build an end‑to‑end value proposition for Security (i.e., Zero Trust) spanning the breadth of Microsoft Security offerings, with a focus on Threat Protection, Identity & Access Management, and Cloud Security. You will position and deliver solutions that drive Security product usage, develop opportunities to drive Customer Success business results, help customers get value from their Microsoft investments, and identify resolutions to customer blockers by leveraging your subject‑matter expertise. Deliver according to Microsoft best practices and using repeatable IP. You will accelerate the business value of overall Security adoption by improving security posture and ensuring that the solution exhibits a “Secure by Design” framework, such as high‑performance levels, security, scalability, maintainability, appropriate reusability and reliability upon deployment. You will align your individual skilling to team/area demands and Customer Success goals, accelerate customer outcomes, share expertise, and contribute to intellectual property (IP) creation and reuse. You will run Architectural Design Sessions to build a plan for implementing the solution, governing design in line with customer business goals and their technical environment. The outcome is consensus on solution design and next steps toward production. You will collaborate and orchestrate with other Cloud Solution Architects and Microsoft stakeholders, including FastTrack, partners, and Microsoft Consulting, in developing complex end‑to‑end enterprise solutions with the Microsoft Security platform. Required Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related field AND 4+ years of experience in cloud/infrastructure technologies, IT consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, or consulting, OR equivalent experience. Proven track record of building deep technical relationships with senior IT executives in large or highly strategic accounts. Preferred Qualifications Breadth of technical experience and knowledge, with depth/subject‑matter expertise in Sentinel, all Defender workloads, Data Security strategies and solutions, Identity and Access Management, and Zero Trust strategies including Zero Trust Foundations, Defend Against Threats, Protect, and Govern Sensitive Data. Deep knowledge of solution architecture, design, implementation, and/or support of Cloud Security to identify business needs and determine solutions to business problems, process improvement, organizational change, or strategic planning and policy development. Experience managing various stakeholder relationships to achieve consensus on solutions/projects. Presentation skills with comfort addressing large and small audiences, including senior executives, messaging/collaboration/network/security administrators, and solution architecture teams. Understanding of how Microsoft Security, compliance, and identity solutions can span across solution areas to provide a holistic end‑to‑end solution. Ability to understand customer’s security‑related business requirements and solve problems through Microsoft cloud technologies. Competitive landscape knowledge of security platforms, technical aptitude to learn new cloud technologies, and awareness of relevant market trends. Additional asset: active Canadian Government Secret Clearance or ability to secure Secret Clearance with the Canadian Industrial Security Directorate (CISD) of Public Services and Procurement Canada. Cloud Solution Architecture IC4 – The typical base pay range for this role across Canada is CAD $96,000 – $177,600 per year. Find Additional Pay Information Here: https://careers.microsoft.com/v2/global/en/canada-pay-information.html Microsoft will accept applications for the role until Novmeber 28, 2025. Microsoft is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the accommodation request form. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Job Details Location: Langley, British Columbia, Canada Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Engineering and Information Technology Industries: Software Development #J-18808-Ljbffr