Customer Experience Lead
4 weeks ago
Title: Customer Experience Lead - Woodstock NB (37.5 hours/week) Requisition ID: 241011 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role What you’ll be doing… Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. We are looking for an enthusiastic, driven individual who will lead and support our Customer Experience Associates, while championing Scotiabank’s core values and culture. Is this role right for you? In this role you will: Lead and manage your team of Customer Experience Associates and Senior Customer Experience Associates Build strong customer relationships and deliver excellent customer service Acts as the Officer in Charge (OIC) for the branch as required, managing any emergencies, customer escalations, etc. Contributing to the overall success of the branch by identifying opportunities to enhance the customer experience Act as a change management lead by assisting with the implementation of new policies and procedures Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have: Excellent leadership skills, able to coach and develop your team Previous experience managing a team of employees (including coaching, leading, and scheduling the team) is a strong asset Availability to work a flexible schedule Previous banking experience is a strong asset Strong technical skills, able to promote and demonstrate the use of digital/self-service banking options What’s in it for you? The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. A rewarding career path with diverse opportunities for professional development An organization committed to making a difference in our communities– for you and our customers. You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development. A competitive compensation and benefits package. Location(s): Canada : New Brunswick : Woodstock Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted. #J-18808-Ljbffr
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Banking Customer Experience Specialist
3 weeks ago
Town Of Woodstock, Canada Scotiabank Full timeA leading bank in the Americas is seeking a Customer Experience Associate in Woodstock, New Brunswick. This role focuses on building strong relationships with customers and providing exceptional service. The ideal candidate has proven customer service skills, is willing to assist in a friendly manner, and has strong technical skills to promote digital...
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Customer Experience Associate
3 weeks ago
Town Of Woodstock, Canada Scotiabank Full timeRequisition ID: 241993 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our...
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Customer Experience Associate
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Town Of Oromocto, Canada TD Full timeCustomer Experience Associate at TDWork Location: Oromocto, New Brunswick, CanadaHours: 20Line Of Business: Personal & Commercial BankingPay Details: 22.00 - 27.21 CADDepartment OverviewAt TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long‑lasting relationships with our customers by performing a broad range of customer...
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Customer Experience Advocate
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Town of Bridgewater, Canada TD Full timeA leading banking institution is seeking an Associate for Customer Experience in Bridgewater, Nova Scotia. This full-time role involves processing transactions, understanding customer needs, and promoting banking solutions. Applicants should have a high school diploma and strong communication skills. Previous experience is preferred. The position offers a...
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Town of Woodstock, Canada Cannabis NB Full timeAssistant Store Manager (Team Lead) - Woodstock Join to apply for the Assistant Store Manager (Team Lead) - Woodstock role at Cannabis NB . What We Are Looking For We are seeking a Team Lead that will be a key player in driving sales, delivering outstanding customer service, and supporting the Store Manager in daily operations to achieve operational...
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Town of Woodstock, Canada goeasy Ltd Full timeA leading lease-to-own business in Canada is seeking a Customer Solutions Specialist in Woodstock. This role involves building customer relationships, maximizing sales, and managing accounts while ensuring a high level of customer service. Ideal candidates should have strong communication skills, a sales-oriented mindset, and the ability to work flexible...
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Customer Solutions Pro: Engage, Sell
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Town of Woodstock, Canada goeasy Ltd Full timeA leading lease-to-own business in Canada is seeking a Customer Solutions Specialist in Woodstock. This role involves building customer relationships, maximizing sales, and managing accounts while ensuring a high level of customer service. Ideal candidates should have strong communication skills, a sales-oriented mindset, and the ability to work flexible...
